Planted Soul - Atlanta

This was my first and last time ordering from this restaurant. The salad was extremely salty, the jerk chicken I ordered turned out to be chicken patties smothered in black pepper and barbecue sauce. The prices were too high and the rice was undercooked. I had to wait over an hour for my Uber Eats order, and the dish I received was inedible.

Wanted to try this place out to see if it was worth the hype. Fried oyster mushrooms were seasoned well but really tough to chew. My mouth watered for the greens and I was sorely disappointed! They were wayyy to salty it was disgusting. My husband got the jerk chicken Philly with fries he enjoyed it but said the jerk seasoning wasn't really there. I wanted to try the Mac and cheese but after the greens I don't think I'll be returning. We didn't take pics because we were ready to try it.

Today, on January 15, 2023, I was served the saltiest greens I have ever tasted in my life at this restaurant. It felt like I was just eating pure salt. The restaurant really needs to improve their quality control. Absolutely disgusting.

I have to leave a review of this restaurant. This is my fourth visit to this place and I always order the same thing, the 'Jamaican me crazy' dish. Unfortunately, this time my food was terrible. The presentation was so awful that it made me feel sick. The jerk sauce was extremely watery and thin. I still tried the sides, like the collard greens, but they were tasteless with no seasoning at all. I don't know who was cooking this time, but it's really bad business to serve a paying customer such poorly prepared food. It's disrespectful and unprofessional to represent a company in this way. I've never had any issues before, so this was a huge disappointment. Sadly, I won't be returning. They've lost a loyal customer. They need to improve their food quality.

As an avid supporter of plant-based foods and black owned plant-based restaurants, I was disappointed with the food and the experience I received from this establishment. I chucked my negative experience up to just a one time thing until I saw the numerous similar reviews on Google. Here 's the thing, I have no qualms with their business model. I for one am an advocate for seeing the faces of the people I 'm spending money to eat at. It 's a part of the experience for me and I believe in building relationships with people. I understand the need and importance of ghost-kitchens/shared kitchens in today 's economy. Nevertheless, that is NOT an excuse for poor customer service with regularly delayed order. Nor is that an excuse to provide your customers with sub-par vegan food at comparable price points to other better vegan restaurants. My expectation is that if I can 't see or talk to anyone and I 'm only able to pick up my food and go, that food need 's to be delicious. As it stands, nothing I ordered from their establishment has given me a reason to return. But, I 'm someone who believes in second chances. I believe this establishment has the potential to provide a better food experience for their customers and look forward to seeing that expectation come to fruition.