Dunkin' - Atlanta

Delivery Services, Coffee, Coffee & Tea
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Dunkin'

Dunkin'
3.0 / 5 (1949 reviews)

Description

Dunkin' Donuts on Piedmont Rd NE in Atlanta has garnered mixed reviews since its reopening. While some customers praise the delicious coffee and freshly prepared food, others express disappointment with unprofessional staff and disorganized surroundings. Many noted an unwelcoming atmosphere, with reports of staff arguing, and inconsistent service. However, recent changes in management seem to show promise, as several patrons have experienced improved service and accurate orders. Despite the sporadic quality of offerings, loyal customers encourage newcomers to give this Dunkin' a chance, hoping for a more positive experience moving forward.

Last update: 17.01.2026 from: Naomie

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★ 3 / 5 from 1949 reviews
naomie45
13.05.2025

The staff was friendly and helpful. The quality of Dunkin's food is slipping. I ordered a bagel with cream cheese and a Boston cream donut. The cream cheese had no taste and had a slight gel consistency. There was barely any cream filling in the donut.The few chairs inside we're kind of scant and scattered about. It was not inviting or comfortable to sit there to eat. It feltmore like a waiting room at a gas station car repair shop. Even the music that was playing was clearly off track and it didn'tseem there's anything the employees could do to correct the annoyance.

znikolaus-dog0641
13.05.2025

Staff is very unprofessional and have rude temperament... Store has an unpleasant, unfriendly, unwelcoming feel when you walk in... These type of employees bring down the quality of the area... If you want too act ghetto please keep that energy on yourside of town

nhoppe-3
13.05.2025

It?s been a while since I?ve gone to this location due to the inconsistencies of the inside being open. I figured today I would go ahead since I had to wait longer for my train. Well, I mobile ordered and got my coffee?it was disgusting disappointing. Iorder my iced coffee the same EVERYWHERE I go, so I know what it?s supposed to look taste like. So when I got this one Iimmediately noticed how dark it was! Didn?t even look like cream (2) was added. The taste was horrid, the coffee tasted burnt bitter. The cashier gladly remade me another one but had to let me know that it was so bitter cause I didn?t have enough cream.Girl?I get it the same everytime as I?ve mentioned before. So how come I get it one way at another place it tastes amazing.But I order it the same here and it?s because I don?t have enough cream? So she added an unknown amount of cream, which I onlylike 1-2, and I can say it?s just as bad as the first coffee I received (it was then too light). All this to say, I won?t bereturning to this location even if it was the last one on earth.

block-easter
13.05.2025

Good customer service. Cappuccino was of average quality. Croissant was very good. They also have different varieties of donuts and all are of amazing quality. Donuts are worth a try. This place is very clean. This is just 4 minutes walk from Lindbergtransit station.

margaret-donovan
24.05.2024

I waited at the drive-through speaker for over 10 minutes without any response. When I pulled up to the window, it took about three minutes to get someone's attention, and then they blamed me for the delay. I do not recommend this Dunkin' Donuts.

FAQ

The second closest stop is MARTA-Lindbergh Station, located 28 meters away.

The restaurant also takes the common credit cards.

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