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Contribute Feedback What Nikeia Payne likes about Chipotle Mexican Grill:
I?ve read some of the negative reviews and they left me confused. I absolutely love this location. There?s four Chipotles closer but I drive further for this one. Chicken is seasoned well. My rice is always cooked perfectly. Never had bad customer service. Thinking about going tonight. View all feedback.
What Alex Labib doesn't like about Chipotle Mexican Grill:
This is the worst Chipotle I’ve ever visited, and unfortunately, it’s also the closest one to me. Despite promising myself I wouldn’t go back, I always find myself returning. I ordered delivery, and they completely messed up my order. I asked for half chicken and half steak but only received half steak. They also forgot the queso. There’s no option to request a bill adjustment on their app, which is extremely frustra... View all feedback.
Great food and friendly service. No matter where you are you can always bet on Chipotle. I?m from Texas and in Atlanta working. Same great service no matter what state.
I?ve read some of the negative reviews and they left me confused. I absolutely love this location. There?s four Chipotles closer but I drive further for this one. Chicken is seasoned well. My rice is always cooked perfectly. Never had bad customer service. Thinking about going tonight.
Overall, a typical Chipotle franchise experience. The differences that I noticed immediately was very tight parking spaces. The young lady noticeably was barely giving even a full scoop of each item. I 'm not sure if that was because she 'd been reprimanded about quantities previously or what. As much as everyone is now charging for food.... skimping on the quantities is really pushing it! I let it go and went on to the dining room. It was filthy! tables floors. This seems to have become a 'norm ' in a lot of fast food type establishments post-covid, I 've noticed...with the excuse being 'not enough staff ' to cover everything. Cleanliness should never be a sacrifice to be considered by any business in food service! On a positive note the wooden round table section was a nice decor addition; and printing the code to get into the restroom at the bottom of your receipt is ingenious.
It must be a job requirement to be rude and miserable to work here because I go to this location every week and the staff looks at you like you?re bothering them by ordering food. They ALL mean mug you like they wanna beat you up the entire time. Every single employee is rude. I get terrible service every time I go here. The food is always dry and they?re always out of something. The girl audibly sighed when I said I wanted a large chip bag. Like the whole staff needs to be fired. After leaving this location im just drained from the negative energy of the staff. Do yourself a favor and just go to the Downtown Decatur location because they?re so much kinder. I really don?t like anybody who works here.
Overall, a typical chipotle franchise experience. The differences I immediately noticed were very narrow parking spaces. The young lady obviously hardly gave a full sip of any article. I am not sure whether this is the case because it has been pushed back over quantities before or what. As much as everyone is now charged for food.... Skiping the quantities is really driving it! I let it go and went to the dining room. It was dirty! Table floors. This seems to have become a "standard" in many fast food type facilities Post-Covid, I noticed... with the apology that 'not enough staff' to cover everything. Cleanliness should never be a victim considered by any food service business! On a positive note, the round wooden table section was a beautiful decoration; and printing the code to the toilet room at the bottom of your receipt is brilliant.