Bojangles' Famous Chicken 'n Biscuits
Bojangles' Famous Chicken 'n Biscuits
Description
Bojangles on Fulton Industrial has garnered mixed reviews, with several patrons expressing frustration over service issues. Customers reported inconsistent experiences, citing rude management, particularly from a manager named Joy, who displayed a dismissive attitude toward complaints. Many incidents involved difficulties with online orders, leading to delays and a lack of apologies. Conversely, some guests praised the restaurant for its delicious food, especially the fried chicken and sweet tea, as well as exceptional customer service from other staff members. Overall, the restaurant appears to struggle with service consistency, leaving customers divided in their opinions.
Images
Feedback
I enjoyed my first visit to the restaurant. The food is typically on the milder side, which I appreciated. The customer service was excellent, and there is plenty of parking available.
I ordered three Cajun filet biscuits and while I was waiting for my order, I noticed the manager, who was wearing a black and burgundy uniform. She had a blue glove on her right hand, which she used to type on the keyboard, prepare the sodas, and touch the counter, all without changing that same blue glove. It made me question how long she had been wearing that glove while handling food orders today.
Bojangles on Fulton Industrial is by far the worst! I ordered online and went to pick up my order, hoping for a better experience after several instances of poor service. Unfortunately, they were just as incompetent and rude as before. This time, I spoke directly with Joy, the manager. Although the online receipt indicated that I could pick up my order, she claimed that they never allow that for online purchases. They even said they didn't have my order at all. I went inside and showed her my receipt, yet they were unpleasant and didn't even offer an apology! When I pointed out their lack of an apology, Joy stated it wasn't her fault that my order was missing. As I left, she awkwardly yelled, "Sorry you had to come inside." Her attitude reflects exactly why I stopped visiting this place in the first place, and I will never go back again!
You should go in and watch them make your food, then decide if it fits your standard of food handling. It failed mine. No Thanks!
Menu
Biscuits
Two Sausage Biscuits Combo$4.3
Two Sausage Biscuits$2.5
Southern Filet Biscuit Combo$7.2Salads
Roasted Chicken Bites Salad$7.9
Homestyle Tenders Salad$5.0Combo Meals
Smoked Sausage Combo$4.0
Menu PDF
FAQ
More information
QR-Code for the menu
