Subway - Athol

#18 - Pizza - Athol, Sandwiches, Italian

Subway

★ 3.7 / 5 (516 reviews)

The local Subway location is experiencing growing pains, evident in numerous recent customer experiences. While the staff has been praised for their friendliness and dedication, operational issues persist, including inventory shortages and inconsistent service. Complaints about bread availability and coupon refusals marred visits, leading some regulars to reconsider their loyalty. However, diners express appreciation for quality sandwiches and new menu items like the Ginger-Sesame Sandwich. Though the atmosphere could be improved—particularly with better air conditioning—many customers remain hopeful for improvements as they support the hardworking staff striving to deliver a satisfying dining experience.

Last update: 17.01.2026 from: User

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★ 3.7 / 5 from 516 reviews

Was User at Subway a mag?
I absolutely adore this Subway location and rarely have a negative experience! The person who prepared my sandwich today did an exceptional job! I am overjoyed! Additionally, the staff member I interacted with had a friendly and welcoming attitude, which I really appreciated. View all feedback.

What User dislikes about Subway:
that's the worst subway. I ordered bacon /chicken sub got no bacon (I ask for extra got no. they don't put bacon in my bacon chicken salat, and they have forgotten a pizza I ordered. this is a negative negative subway. I paid for what I ordered, and I didn't have anything except I ordered. View all feedback.

★ ★ ★ ★ ★

Sandwich artists are a boun for the opposite and the decoration (as well as layout) was convenient for a fast meal or to grab and go.

★ ★ ★ ★ ★

That's the worst subway. I ordered bacon /chicken sub got no bacon (I ask for extra got no. they don't put bacon in my bacon chicken salat, and they have forgotten a pizza I ordered. this is a negative negative subway. I paid for what I ordered, and I didn't have anything except I ordered.

★ ★ ★ ★ ★

They were so busy they ran out of footlong bread I ordered online so they had to refund me my it was this young girl guys 1st job so they didn't know how to void my transaction so they called they manager crystal she said im sleeping hung up on them! I am so disgusted with the manager you should not have that job! As for the staff they were both wonderful! Your employees needed you and you hung up on them you should be ashamed of yourself!

★ ★ ★ ★ ★

I absolutely adore this Subway location and rarely have a negative experience! The person who prepared my sandwich today did an exceptional job! I am overjoyed! Additionally, the staff member I interacted with had a friendly and welcoming attitude, which I really appreciated.

★ ★ ★ ★ ★

The restaurant was good, but the air conditioning was only downstairs so I couldn't enjoy my hot meal. Despite that, the food was delicious and worth the visit.

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