Subway - Athens
Subway
Description
In a recent string of disappointing experiences at a local Subway, diners have been left frustrated by persistent operational issues and poor customer service. Patrons frequently encounter a lack of essential menu items, unresponsive management, and chaotic order fulfillment. Customers report long waits, wrong or incomplete orders, and difficulties in obtaining refunds, even when they’ve made online purchases. Despite the establishment’s clean appearance, negative interactions with staff highlight deeper management flaws that contribute to an overall unsatisfactory dining experience. Many loyal fans of Subway express regret over this specific location's seeming decline and question its future viability.
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Feedback
I just had one of the most perfectly crafted sandwiches! Shad is a fantastic addition to this location! The service was excellent!
Worst Subway I have ever been in, I have given 4 try's always disappointment. Either the staff hates there job because you are an inconvenience and are treated as a bother for them to do there job. Never have meatballs every time they are out, I don't understand one the most popular sandwiches. This is clearly bad management, leadership starts at the top and reflects to the stores employees, I been waiting for this Subway to close as it is always empty. I'm writing this as a love Subway sandwiches and to see a Subway that has been ran like this for over a year since I moved to Athens is just ashame. I will will continue to go to Walmart to get my Subway until this location repairs it's issues.
Had no tuna ready when I arrived to pick up my order I had to wait 30 minutes for my food plus there was only one employee working at the time very disappointing
Very clean establishment. The young man working was very two faced thought. While waiting 20 minutes after my food was supposed to be ready (I ordered online and watched as he made many other sandwiches before mine even though I had already ordered and paid for it) I witnessed him bad mouth not only his other coworkers but other customers as well. He was very unprofessional.
