Kfc - Athens

Fast Food, Chicken, Chicken Wings
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Kfc

Kfc
2.8 / 5 (3017 reviews)

Description

Patrons of a local KFC have reported a troubling blend of customer service and food quality issues that tarnish the fast-food chain's reputation. Limited menu options, long wait times, and unresponsive staff have left many feeling frustrated. Instances of undercooked, greasy food, coupled with a lack of professionalism among employees, have led to calls for management intervention. However, some diners have enjoyed fresh, well-prepared meals served by dedicated staff. This inconsistency suggests a dire need for improvement in both service and food quality to restore customer loyalty and maintain the brand's integrity.

Last update: 06.07.2026 from: Honeybees

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★ 2.8 / 5 from 3017 reviews
honeybees-instatham-
02.01.2026

I specifically asked for 8 pc. Thighs, original. Drove home. Found 8 legs. Not good. Tried calling at 7 pm but no answer to let them know of the mix up. Who do I contact next?

brian-klein-mechanic
02.01.2026

It was cooked to perfection and the chicken was juicy. The only downside was they didn't have any biscuits and still charged us full price and didn't offer anything to replace them. I generally love their biscuits.

josephine-olivier
12.03.2023

This KFC is housed in the same building as another restaurant, which I can't recall, and because of this, they don’t serve the full KFC menu. The meals available are reasonably priced but don’t stand out in terms of value. Additionally, the location is a bit inconvenient, positioned at a busy intersection that can be challenging to reach.

sheridan31
23.12.2022

I also have experienced bad customer service and bad food at this particular location I don't know what the management is thinking when they are these people but they really need to do some type of moral check to see if they even care about life in general. see what kind of customer service they would be especially during busy seasons.. everybody needs to follow Chick-fil-A's rules. they hire some of the sweetest kids and that reflects on those kids parents doing a good job of raising them. do a background check on them when they hire them.sincerely a loyal customer since the seventies.PS I want you guys to get it right because I love KFC..........

josephine-olivier
23.12.2022

First time ordering through app, and didn’t realize I would need to go in to pick up order. Went through drive-thru, in which, I was the only one there. Was told by cashier I needed to come in, but that she would give it to me this time through window. Chicken was very good, fries, not so much. Because I would need to go into KFC to get my order, that was my last visit.

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