Dunkin' - Atco

I ordered a hot coffee with milk and sugar, as well as a heavily creamy coffee. The attendant confirmed my order verbally five times at the drive-thru. Unfortun... read more I ordered a hot coffee with milk and sugar, as well as a heavily creamy coffee. The attendant confirmed my order verbally five times at the drive-thru. Unfortunately, the male and female employees didn't seem to be attentive. I tried calling the same location, but the voicemail is full. Now I'm stuck with a creamy coffee that I can't drink due to my high cholesterol.

It was good overall. However, every Dunkin bagel tends to be hard, whether it's toasted or not, which I found disappointing. Everything else was pleasant, thoug... read more It was good overall. However, every Dunkin bagel tends to be hard, whether it's toasted or not, which I found disappointing. Everything else was pleasant, though.

I had a disappointing experience at this restaurant. There were some noisy patrons, and one of the staff seemed distracted and forgot my order. I had to wait 30... read more I had a disappointing experience at this restaurant. There were some noisy patrons, and one of the staff seemed distracted and forgot my order. I had to wait 30 to 45 minutes for mini bagels, which arrived only lukewarm. My wife was really frustrated, and our 2-year-old son cried throughout the meal. I sincerely hope the restaurant can make some improvements; it might be beneficial for them to consider how they can assist those in need right outside their doors. Thank you.

When my food finally arrived, it was lukewarm! They had run out of proper containers and handed me a greasy, dirty box instead. I ended up taking my sandwich ho... read more When my food finally arrived, it was lukewarm! They had run out of proper containers and handed me a greasy, dirty box instead. I ended up taking my sandwich home to heat it up in the oven, and I flat out refused to drink the beverage. It’s really unacceptable how simple it is to heat food and prepare a drink—I’ve worked in food service for years! It’s disappointing that a local establishment can’t get these basics right. I hope this review sheds light on the issue. This location certainly deserves its low three-star rating. Proceed with caution if you decide to visit!

My colleague and I walked into the restaurant and immediately sensed the staff's eyes on us. Although there were no other customers in line or seated, the place... read more My colleague and I walked into the restaurant and immediately sensed the staff's eyes on us. Although there were no other customers in line or seated, the place was fully staffed. We approached the counter, but no one came to take our order. After a quick trip to the restroom, I came back to find that my colleague still hadn't been acknowledged. I greeted the closest staff member, and while everyone smiled, not a single person offered any help. We felt quite unwelcome in their establishment. To make matters worse, I noticed a sign nearby that said "no colors." All we wanted was a simple cup of coffee.