Dunkin' - Ashtabula

This Dunkin' was amazing! They made our drinks perfectly, and the bagels we ordered were fresh. Thank you! read more This Dunkin' was amazing! They made our drinks perfectly, and the bagels we ordered were fresh. Thank you!

This is a Dunkin' Donuts that impresses with its cleanliness and friendly service, making it an ideal spot for warm drinks on a chilly day. Clearly, they’re doi... read more This is a Dunkin' Donuts that impresses with its cleanliness and friendly service, making it an ideal spot for warm drinks on a chilly day. Clearly, they’re doing something right, as there was a line wrapping around the building—but no need to worry, it moved swiftly. I hope they maintain their excellent teamwork. Thank you for the delightful experience on a cold day!

The staff here are incredibly friendly, and the drinks are excellent. While wait times can occasionally be a bit longer, I understand that they are understaffed... read more The staff here are incredibly friendly, and the drinks are excellent. While wait times can occasionally be a bit longer, I understand that they are understaffed and can get overwhelmed, so it's not a major issue for me. The food is great as well!

I visited the Dunkin' location on W Prospect Rd in Ashtabula, Ohio, on 09/05/22. I waited at the speaker for 5-8 minutes without anyone responding. After trying... read more I visited the Dunkin' location on W Prospect Rd in Ashtabula, Ohio, on 09/05/22. I waited at the speaker for 5-8 minutes without anyone responding. After trying to get their attention, I pulled forward to the window, thinking there might be a problem with the speaker since there were cars ahead of me. Eventually, an employee came to the window and informed me they were actually closed for the day. There was no apology or explanation given for the early closure, whether due to the holiday or another reason. When I mentioned that several cars behind me believed they were open, the employee responded with, "Well, I guess I’ll have to go out and tell them," which felt very unprofessional and poorly handled. There was no notice online or posted on the doors or menu about a change in hours for Monday. Additionally, they often seem to be out of many items when I order, even when I come early in the day—not just right before closing—so I’m not sure why they run out so quickly.

This is the slowest Dunkin' I've ever been to! You can expect to wait at least 15 minutes every visit. Save yourself the trouble and go to the one in Geneva ins... read more This is the slowest Dunkin' I've ever been to! You can expect to wait at least 15 minutes every visit. Save yourself the trouble and go to the one in Geneva instead!