Dunkin' - Ashtabula

I visited this restaurant recently and found them "short staffed," which meant they weren't able to prepare any food. In my opinion, the service was lacking; I... read more I visited this restaurant recently and found them "short staffed," which meant they weren't able to prepare any food. In my opinion, the service was lacking; I noticed at least three employees on duty, yet there were no customers at the time. It seems like there’s a lack of motivation in today’s workforce. These fast-food workers expect higher pay, which I find puzzling. Moreover, when they are able to prepare food or fulfill orders, it’s often incorrect.

Waited close to 10 minutes to order, to find that they didn't have the flavor I would have liked to get and then tell me that they aren't serving food at this t... read more Waited close to 10 minutes to order, to find that they didn't have the flavor I would have liked to get and then tell me that they aren't serving food at this time. So I wanted to change my review. Even though my one experience was a one star it wasn't fair to give it. I have gone before and received satisfactory service before their for I'm giving a three star.

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This Dunkin' was amazing! They made our drinks perfectly, and the bagels we ordered were fresh. Thank you! read more This Dunkin' was amazing! They made our drinks perfectly, and the bagels we ordered were fresh. Thank you!

This is a Dunkin' Donuts that impresses with its cleanliness and friendly service, making it an ideal spot for warm drinks on a chilly day. Clearly, they’re doi... read more This is a Dunkin' Donuts that impresses with its cleanliness and friendly service, making it an ideal spot for warm drinks on a chilly day. Clearly, they’re doing something right, as there was a line wrapping around the building—but no need to worry, it moved swiftly. I hope they maintain their excellent teamwork. Thank you for the delightful experience on a cold day!