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Contribute FeedbackRoux, located in the Hilton Hotel, offers a mixed dining experience according to recent reviews. While some guests enjoyed the food, ambiance, and service, others found the food overcooked, ambiance lacking, and service slow. Despite the mixed feedback, there were standout dishes like the smoked trout spread and the burger with sweet potato fries. The friendliness of the staff was noted by most, with a special cocktail being a highlight for one customer. Overall, Roux is a hidden gem worth a visit for those looking for decent food and service in the Biltmore Park area of Asheville.
I somehow missed that this location was in the lobby of a hotel. The food was average
Appetizers were oilygreasy ordered the buffalo cauliflower and green beans. Then we sat a long time waiting for two salads. Our server never checked on us, and didn’t clear our dirty food plates. He never informed us that the kitchen was backed up. After a long wait, my wife got up to find our server. She asked if our salad orders had been filled in the kitchen and our server then told her the chef was “swamped”. It was the first time we were told the kitchen was running behind. We canceled the salads and left with greasy film in our mouths from the cauliflower and our stomachs churning from the excess cheap cooking oil. Walked to a restaurant nearby for a quick and delicious meal
Roux is almost a secret and that's a shame. Lots of other places to eat in Biltmore Park, but Roux is as good as any and better than most. The butternut squash soup was out of sight
The menu is limited, but very interesting, sophisticated southern, Everyone in our party enjoyed their entrees, especially the Salmon
Lovely lobby restaurant. It’s as noisy as a lobby gets so its a hit or miss on that. Friendly staff and food was delicious