Zaxby's - Ashburn

The service at this restaurant was impressive, so I have to commend them for that. Unfortunately, the food left a lot to be desired. The chicken tasted oddly li... read more The service at this restaurant was impressive, so I have to commend them for that. Unfortunately, the food left a lot to be desired. The chicken tasted oddly like breakfast sausage—so unappetizing! The Zaxby sauce wasn’t good either, and the fried pickles were dry and overcooked. The only redeeming aspect were the fries; they were tasty, especially with the seasoning, though I recommend asking for extra as they barely put any on. The Dr. Pepper was fantastic—probably the best I’ve ever had! Overall, this place is definitely overrated for the quality of food served.

I waited for about five minutes as the staff chatted among themselves before one of them finally asked if I needed assistance. I ordered a fried chicken sandwic... read more I waited for about five minutes as the staff chatted among themselves before one of them finally asked if I needed assistance. I ordered a fried chicken sandwich with cheese, no tomato, but the girl didn’t seem to understand and asked me twice what I meant by fried chicken sandwich. I told her to familiarize herself with the menu. After 15 minutes of my lunch break had passed with still no food, I decided to leave.

I 've been to many Zaxby 's, it 's one of my favorite fast food options. Stopped here on New Year 's Day, at noon, on my drive home from Florida. The drive-thru... read more I 've been to many Zaxby 's, it 's one of my favorite fast food options. Stopped here on New Year 's Day, at noon, on my drive home from Florida. The drive-thru line was somewhat long and I needed a break so parked and went inside. There were a few people in line inside as well, and only one clerk running the registers and passing out orders. There were at least four people cooking and it looked like two running the drive-through. I eventually placed my simplest ever order then ran to the restroom. Not surprisingly there was a line there too. When I came back and I still had to wait a bit for my 1 Nibbler. Took it to go. It wasn 't quite as tasty as usual, but it was OK. She did give me several napkins which was nice. They have a free-style coke machine.

100/10 business here! I had the BEST SERVICE FROM Markevius B but especially from the lady running the drive thru window. Best customer service I've ever had at... read more 100/10 business here! I had the BEST SERVICE FROM Markevius B but especially from the lady running the drive thru window. Best customer service I've ever had at any Zaxby's and traveling from Florida to Ashburn it was so refreshing to get that great of service! Thank y'all so much you have no idea how much your kindness is during a stressful travel across country! Florida to Washington and our first stop was a success

Visited today. No crowds at the counter but all the tables were nasty and the floor is so greasy you almost slip down Looks like plenty of workers available to... read more Visited today. No crowds at the counter but all the tables were nasty and the floor is so greasy you almost slip down Looks like plenty of workers available to clean