Pub Kitchen - Arun

We tried to get a table Tuesday night about six, but it was so busy, we booked for the next night, well worth a visit, food is delicious, staff friendly. read more We tried to get a table Tuesday night about six, but it was so busy, we booked for the next night, well worth a visit, food is delicious, staff friendly.

Fantastic!!! We enjoyed the food and atmosphere at the Firehouse grill. The food was cooked well. When our son didn't enjoy his burger fresh flame grilled chick... read more Fantastic!!! We enjoyed the food and atmosphere at the Firehouse grill. The food was cooked well. When our son didn't enjoy his burger fresh flame grilled chicken), they simply exchanged it for another meal. We were served by Lucus and then Kingsley, who went beyond to make sure we were taken care of and comfortable. Kingsley, you are a credit to the team at Butlins, and we hope if you're still there, we'll see you when we return. Food was delicious. Huge portions! We were on the dinearound deal and we got starters, mains, dessert and drinks! You will not go hungry here!

We’ve been here twice for dinner since our stay at butlin’s and the food has been amazing. The service has been second to none. Kingsley was our waiter and was... read more We’ve been here twice for dinner since our stay at butlin’s and the food has been amazing. The service has been second to none. Kingsley was our waiter and was very accommodating and attentive on both our visits. We would not hesitate coming here again! Keep up the good work Firehouse and special credits go to the staff that make it extra special!

My family and I spent the week at Butlins and decided to try lunch at this restaurant for the first time today. I asked about gluten-free options and Lucas was... read more My family and I spent the week at Butlins and decided to try lunch at this restaurant for the first time today. I asked about gluten-free options and Lucas was extremely knowledgeable, helpful, and friendly. He convinced us to give it a try and we were so happy we did! The food arrived promptly and was delicious. Lucas was a fantastic host at our table - funny and friendly. He went above and beyond to make our experience exceptional. Thank you, Lucas! You truly brightened our rainy day.

On the dinearound package, was sat fairly quickly at our table which was ideal with the kids. The food was well presented and hot, portion sizes fantastic too b... read more On the dinearound package, was sat fairly quickly at our table which was ideal with the kids. The food was well presented and hot, portion sizes fantastic too but thats where the good ends What however let us down was the poor service as i dont really expect to have to ask 3 times to place an order while staff stand around the bar slagging off what sounded like a female manager, swearing was nice to the ear also. When we did get our order taken, we was pretty much abandoned while staff continued their chats which is a shame as we wanted more drinks but why would we beg for that, it should be common curtesy? Staff friendly? I found most cocky and arrogant, almost pet talking us into ordering certain dishes and making stupid jokes which wasn’t really for a restaurant setting. Overall was the worst experience of the week wont be rushing back