Rally's Hamburgers - Arnold
Rally's Hamburgers
Description
Rally's has become a mixed destination for late-night cravings, drawing patrons with its famous fries and budget-friendly menu. While many rave about the delicious chili dogs and Rallyburgers, others report disappointing visits marked by cold food, incorrect orders, and unresponsive service. Friendly staff occasionally shine through customer dissatisfaction, especially when they go the extra mile. Despite some patrons praising the tasty bites, the overall sentiment indicates inconsistency in quality and service that may deter repeat visits. For those seeking reliable late-night fare, Rally's remains a gamble, teetering between culinary delight and frustrating disappointment.
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My girlfriend and I had a long, exhausting day and decided to drive 20 minutes to Rallys instead of going to the one closer to our home due to better service and food quality. When we arrived, we placed our order with Cory, who was incredibly friendly and patient with us, even though we weren't the best at ordering. Cory went above and beyond to provide excellent customer service. We found out he had been working longer than his shift, and we believe Rallys should appreciate and acknowledge his hard work. The cook also deserves recognition for the delicious food. We want to show our appreciation for these workers and hope they receive some extra recognition or time off. Keep up the great work, Cory! You are truly a wonderful person.
Service was good. But they were out of a LOT of menu items. Was told they hadn't gotten a delivery in several
Ordered online called asked manager about the free Buford coupon when you sign up for text messages because would like more info but **** what a rude ignorant woman omg makes want to cancel my orders !! super rude on the phone ...
A young man parked his car, went into the kitchen and was very nice and courteous. He quickly got my order and handed it to me. However, the girl's behavior had already ruined my night and my food. I do not plan to return to this location. It seems that when an employee goes on break, someone else should fill their place to avoid making customers wait. Additionally, the girl's customer service skills were severely lacking. If I were her manager, I would have fired her. It does not appear that further training would be beneficial, as she was not performing her job properly and seemed uninterested in being there.
Rally's is my new late night luxury!! I really enjoy the awesome chili dogs Rallyburgers at these incredible low prices. It's worth every extra standing weighted march.I stopped by on a whim and keep coming back for the tasty bites at budget friendly prices. Rally's D O N O T change! You are one of the last refuges for hungry, economically challenged folks who just need a break. It's not a guilty pleasure. It's the occasional great escape. ?
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