Colquhoun's - Argyll Bute

I'm really disappointed at eating in colquhouns, but even more disappointed with the managements lacking interest in my feedback that eating was not great. afte... read more I'm really disappointed at eating in colquhouns, but even more disappointed with the managements lacking interest in my feedback that eating was not great. after my dinner in colquhouns I received an email asking for my feedback. I have submitted my assessment on...25. april 2022, in which it is explained that “the fish were nice, but the diligent on the fish was so hard that I could hardly cut it through. expects more of colquhouns especially at a price of £17.50 portions are also quite small. on the top the suppe was fantastic!” I then explained that the fish has set me the food again, which is a pity. I was not sure if the restaurant sees this feedback automatically, so I replied the feedback email sent by restaurant manager to tell them what my review said. this was sent on the 25th april 2022. by 7. mai I sent the restaurant manager by email and copied in the main reserve button and said that I was disappointed that they had not even harassed to answer or acknowledge my complaint. sarah responded friendly to the reservation desk and said that they “carefully hear that I don’t have a pleasant experience in our restaurant” then said “I can confirm that I have forwarded their below email to the responsible manager and they will be in touch in time. it is now 30 mai over a month since I complained, and still no one has harassed colquhouns to pursue this. I usually don't place bad feedback online, but that's three times, I gave them feedback that I'm not happy, and had no answer in the restaurant.

After asking 3 different waiters for a coffee and a scone, I decided to wait for 30 minutes until it arrives. I made my complaint known to the bar manager. he a... read more After asking 3 different waiters for a coffee and a scone, I decided to wait for 30 minutes until it arrives. I made my complaint known to the bar manager. he apologized and offered to get the coffee. I declined his offer when he also said that he hadn't noticed I was sitting in the lounge. that surprised me because I was the only customer in the lounge, although I could see him and his colleagues clearly. Maybe he had been too busy showing his colleagues that his dance moved behind the bar to notice customers! very disappointed that this facility was visited very often in the last twenty years.

Afternoon tee vers reality pictures they had served us tee and coffee an hour before eating and we all had to share milk paid 22.50 everyone but we had to pictu... read more Afternoon tee vers reality pictures they had served us tee and coffee an hour before eating and we all had to share milk paid 22.50 everyone but we had to picture nr. 2 between two men should tear out at least...be a afternoon tee each person should not go back

Staff are lovely, helpful and attentive. Food delicious, view sensational! read more Staff are lovely, helpful and attentive. Food delicious, view sensational!

We arrived at 8:15 PM asking for a table (2 people, well dressed, clearly tourists). We asked to the reception of the hotel if we could have dinner at their res... read more We arrived at 8:15 PM asking for a table (2 people, well dressed, clearly tourists). We asked to the reception of the hotel if we could have dinner at their restaurant. She immediately asked if we were staying at the hotel, and as we said “no”, she quicky dismissed us telling us to ask to the restaurant. Not very nice introduction to the hotel. We then moved to the restaurant area (5 steps away), where we were welcomed nicely, but as soon as we said that we were not guests, the mood changed radically, and we were told that there was no space. I made the young lady notice that there were (at least) 4 free tables, while the restaurant was fully up and running and plenty of people. She just said “no, we are too busy” and again, dismissed us without any further explanation. Clearly, this people doesn’t know how to deal with potential customers, and don’t understand the value of a decent, basic service, which includes smiling and being welcoming to people who are not staying at your hotel, as they will probably be your customers the next time, if you do a decent job. I would NOT recommend wasting your time coming here to eat at their restaurant if you are not a guest, as you will be rejected. Since the above, I would not recommend going here at all, as the level of the service is clearly way below average.