McDonald's - Ards

Coffee, Chicken, Fast Food

McDonald's

McDonald's
2.9 / 5 (1084 reviews)

Description

Dining at this restaurant has been a disappointing experience for many patrons. Guests report inconsistent service, including being turned away despite requesting takeout and poorly handled drive-through lines exacerbated by a frustrating app. The quality of coffee varies drastically, leaving customers unsure whether their next cup will hit the mark. Service issues are compounded by staff attitudes, with reports of rudeness and a lack of understanding regarding health exemptions, leading to feelings of discrimination. With steep prices and an unsatisfactory dining experience, many suggest finding alternatives nearby for a better meal.

Last update: 17.01.2026 from: Michael

Feedback

★ 2.9 / 5 from 1084 reviews

This place is a disaster. I had to return three times in one day due to incorrect meal times, and they asked for extra money to replace the meals. They also never answer their phone, which means I have to drive back again. I'm not impressed.

My daughter ordered this afternoon along with her fellow sweet chili chicken (krispy) and they were all sick. I tried to call mcdonald for a formal complaint, but no answer. It's a shame.

Greeted by a woman at the doors to tell us that they were closed, all the lights were up and they had riders in and out, we only wanted to take away, not to sit when they were closed to eat and away. They should clear the lights out and doors in the main rest closed in my dear, not to supplement, it was quite strong raining, felt early to close.

michael-m-mushroom03
05.11.2023

The food could be served much warmer, and I really don't want to hear constant reminders about health and safety. You hear enough of that in NHS hospitals, where they're always concerned about food and hot drinks being too hot and the risk of someone getting burned. People just need to be more cautious. Unfortunately, there are some who can't be careful due to health issues—I have a brother in that situation.

jill-m-store2
05.11.2023

Was very very disappointed got the kids a kids meal, 1st time I ordered on just eat ever and was disgusted food came on time delivering guy was fine but who ever packed the food not to happy with I got a small chip for me and I got like 10 chips pic to prove it, never again will only go to drive through to check

Menu

FAQ

The restaurant gladly provides children's chairs for babies and toddlers.

The diner and its premises are wheelchair accessible and thus usable with a wheelchair or physical disabilities.

More information

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