Hillmount - Ards
Hillmount
Description
At the Hillmount Restaurant in Newtownards, experiences vary significantly. While some patrons appreciate the cozy atmosphere, friendly staff, and a clean cafe serving reasonably priced, tasty dishes like roast dinners and freshly baked scones, others express disappointment over unwelcoming service and overpriced, lackluster food. Complaints include rude staff attitudes and unavailability of menu items, leading to a sense of neglect for non-local customers. Despite the beautiful setting of the garden center, it seems that inconsistent customer service might overshadow the positive qualities, prompting some diners to seek experiences elsewhere. Overall, the restaurant's potential remains overshadowed by service concerns.
Images
Feedback
On occasions Hillmount will offer a voucher in the local press for free cup of coffee for a couple. We have used this as an excuse to visit the shop and cafe and have always found the coffee very good.
I come to hillmount regularly with my nanny because it's easily accessible with the lift and parking, the cafe always has a nice atmosphere to it, always very bright and clean, the scones are my absolute favourite, my nanny enjoys them too which is great. The staff are always so helpful and accommodating, my nanny always raves about the young girl that works there because she's always so helpful, little details like knowing she prefers a cup and saucer rather than a mug of tea really add that extra bit of friendliness. It's our new weekly treat! Keep up the good work!
Lovely food very good service good prices Staff couldn’t do enough very polite and well mannered Will definitely be back for lunch again I would highly recommend a visit
The food at this restaurant is delicious, but it is a bit expensive compared to other cafes. The drinks are also on the pricey side, but the quality is top-notch. The staff is very friendly and welcoming. In my opinion, they should reconsider their pricing, as charging 60p for a small pot of jam to accompany a scone can make for an expensive meal overall.
We had never been to the Hillmount garden centre before and I have to say the Sunday dinner was absolutely delicious I would not hesitate to recommend this to anyone. I thought there was a good selection of food. Scones also looked lovely.
