Reviews

Overall Total Score
2.3 out of 5
Acceptable | 140 reviews

What Joe Daniels likes about Potbelly:
Ordered The Italian and a bag of chips for delivery. Customer Service made my sub with care, wasn’t messy when I unwrapped it. Sub was seasoned nicely, salami, old world capicola, pepperoni, mortadella, and provolone on a toasted multi grain. Was impressed they use Zapp’s brand for chips. Love those. It’s also nice they offer “Skinny” “Big” or “Original” sizes depending how hungry or healthy you want to go. Keep up t... View all feedback. What Andrew Pirkl doesn't like about Potbelly:
I was getting a sandwich while a training was happening, and the manager explicitly told the team that if they couldn't find someone to fill in for them they still had to come in, in person, even if they're sick. They said they'd likely get sent home, but they had to at least check in.That's:1. Gross2. Violates ESST if the employee has a doctor's note, and I'm assuming Potbelly's doesn't offer health insurance to the... View all feedback.

Reviews from various websites

Restaurantji
2.3 ★ from 140 reviews
Katherine
29.06.2024 - 17:18

Worst experience of our lives. Two of us went to Pot Belly for lunch on this rainy day, we were looking forward to using some points that we had accrued from ca...

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Andrew
29.06.2024 - 17:18

I was getting a sandwich while a training was happening, and the manager explicitly told the team that if they couldn't find someone to fill in for them they st...

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Lenna
29.06.2024 - 17:18

Ordered skinny chicken salad. There was so little chicken salad on it that is was mostly lettuce and tomato. Shame because it is a good sandwich usually) but ha...

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Grant
29.06.2024 - 17:18

Worst customer service I have ever experienced. I will never go back to this potbelly! The lady running the cashier has been extremely rude every time I've been...

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Trista
29.06.2024 - 17:18

The person training the new staff shouldn't even be working with customers. I was sitting waiting for my online order when the long haired blond woman snapped a...

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