Kfc - Feedback

#15 - Fast Food - Appleton, American, North American

Reviews

Overall Total Score
2.9 out of 5
Average | 3739 reviews

Reviews from various websites

Menu

Last update : 19.02.2023

2.4 ★ from 8 reviews
niko25
Niko 19.02.2023 - 13:16

TRASH. Employee didn?t know what they were talking about their combos. Gave us trash food. The fries tasted like they threw it on the ground and served it to us. They claim they?re out of macaroni cheese and didn?t want to make any. Which is definitely a lie. You guys were open for another 15 minutes. They shut their menu light off thinking they?re not getting anymore customers. Nice try. Asked if they could turn it back on and they refused. Never coming back.

friesen-kelton
Kelton 19.02.2023 - 13:16

Chicken sandwich was ok, but the famous bowl was great.

nbeier-rabbit1
Destin 19.02.2023 - 13:16

Went through the drive-thru for supper . Old tasting hard as a rock chicken. Tasted like it sat all day. Out of half the sides and biscuits. Potatoes and gravy tasted sour and old. NEVER eating there again?

nbeier-rabbit1
Destin 19.02.2023 - 13:16

Better than McDonald's. I had no idea what I wanted and they didn't rush me, I didn't feel stressed out over trying to get some munchies. AND my food was hot, even my fries were piping hot. People giving this place a bad review are just Karen's or compensate for something small by driving big trucks.

fred39
Fred 19.02.2023 - 13:16

I ordered a large food box for $8.99, but the employee informed me that the actual price was $10.54. I confirmed that she had my order correct. I mentioned that the sign outside listed the price as $8.99, but she insisted that it was $9.99 inside. Unfortunately, I didn't have any cell reception to verify it myself.

Located in a busy area, this restaurant offers quick service with a drive-thru option, but experiences vary widely. While some praise the friendly, unhurried atmosphere and hot food, others report serious issues including inaccurate orders, missing items, and poor food quality. Complaints highlight stale, improperly stored sides, mixed-up meals, and indifferent staff responses, with some patrons questioning food safety. Overall, the dining experience appears inconsistent, ranging from satisfactory to disappointing, suggesting management improvements are needed to ensure reliable quality and customer satisfaction.

Sirved

Last update : 30.08.2024

2.2 ★ from 59 reviews
friesen-kelton
Kelton 30.08.2024 - 08:41

Having visited numerous KFC locations, I can confidently say this is the worst one I've ever encountered. My review focuses solely on the food, not on the staff, customer service, or cleanliness of the restaurant. The quality of the food is genuinely alarming. For example, the coleslaw was clearly moldy and had been left at room temperature for over 24 hours – it was possibly the worst thing I've ever tasted. The fries appeared to be leftover from the previous night and likely had not even been refrigerated. I've reheated food that sat out at my own home for 6-8 hours, and it tasted better than this. I can’t help but wonder if the food is not being properly stored, but rather left out and then served to customers the next day. This reflects a complete lack of ethics and integrity. This establishment really needs to be evaluated and could potentially be shut down. I would suggest that both the manager and the entire staff be dismissed. After my experience, I’m left with an upset stomach and have absolutely no intention of returning. I wouldn't even accept $400 to eat here again; that's how bad the food was.

sahan-joshi
Sahan 30.08.2024 - 08:41

I ordered a 4-piece combo online, placing the order 20 minutes ahead of time, but I only received three pieces. I also requested mashed potatoes with gravy and mac and cheese, but was given two servings of mashed potatoes instead. I don't know why I expected better service.

ejakubowski-firefigh
Steve 30.08.2024 - 08:41

I couldn't go inside to place my order, so I decided to use the drive-thru instead. It took them at least six minutes to take my order. I requested an 8-piece meal with all dark meat and honey packets for the biscuits. They informed me it would take 20 minutes to prepare the all dark meat option. After waiting around 15 minutes for my food, I was disappointed to discover it was a mix of dark and white meat, and there were no honey packets included for the biscuits. I tried to get the manager's attention, but she completely ignored me, and the staff at the drive-thru was quite rude. I have no plans to return to this restaurant in the future.

andres38-lawyer1272
Andres 30.08.2024 - 08:41

Slow operation with only a couple employees. I was the only customer when I got there. I asked for a Pepsi and a Mt Dew. They handed me two Mt Dews, and fixed it when I corrected her (good thing Mt Dew and Pepsi look different). Waited about 5 or 10minutes for my food. Most of the food was hot, some was just warm. Food tasted good.

mason-oconnell
Mason 30.08.2024 - 08:41

One star is hella generous. Spent $21 just to get over cooked (dry chicken, burnt skin) under seasoned food. The chicken also smelled off. Didn?t get coleslaw the order was wrong. Ordered a 3 piece (2 sides) got a 5 piece with just mashed potatoes.Overall, not edible. In the other order, the famous bowl was cold but not for me so idk how that turned out ????

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