Chipotle Mexican Grill - Apex

#5 - Mexican - Apex, #11 - Fast Food - Apex, Sushi
Menu
Full menu with pictures, prices and categories.

Chipotle Mexican Grill

Chipotle Mexican Grill
3.5 / 5 (1292 reviews)

Description

Chipotle continues to draw customers with its vibrant flavors and fresh ingredients, yet feedback reveals a troubling inconsistency across locations. While some patrons laud exceptional service and delicious meals, others lament order mix-ups, inadequate portions, and unsanitary conditions. Reports highlight unprofessional staff behavior during slow hours and a lack of attention to detail, such as improper food preparation. Despite these challenges, there are gems of fantastic service that stand out, leaving some hopeful for improvement. Overall, Chipotle’s reputation hinges on individual location performance, urging corporate to prioritize customer satisfaction and operational excellence.

Last update: 17.01.2026 from: veera

Feedback

★ 3.5 / 5 from 1292 reviews
hackett-joey
30.10.2022

I used the Chipotle app to order a plant-based burrito and then drove over to pick it up. The process was fast and convenient. Moe's is another great choice as well!

osinski-amara
01.02.2023

We ordered from DoorDash last night and received two burrito bowls that were barely filled. Normally, the bowls are overflowing, but these looked like one bowl was simply split into two. There was very little meat and hardly any lettuce, so we were very disappointed. I will be contacting Apex Chipotle to seek some form of compensation.

margret-gorczany
01.02.2023

As a first-time customer at Chipotle Mexican Grill, I found the burrito to be excellent. However, I strongly advise against ordering the queso dip—it was awful. The chips were tasty, but the tables were extremely dirty, which really put me off. The atmosphere felt like typical fast food. The staff, on the other hand, were very friendly. While I love authentic Mexican cuisine, this place is more suited for fans of Tex-Mex. I prefer dining where the tables are properly cleaned before seating, so I won't be returning. My advice: order takeout instead—at least then the germs stay in your car.

veera-d-1
23.03.2025

Worst and very rude service. Who ever the white lean guy at the counter today, he is very mean and rude. Either he is racist or he don?t know how to talk to customer. My daughter asked for lettuce instead of rice with chicken quesadilla. He said ?no wecan?t do that, you have to pay 1.50$ for side? and I paid since my daughter asked for it. All I got is little lettuce as you cansee in picture. Also when I asked for bill, he said ?no I can?t give receipt because there is no paper. Worst service I neverseen

alexandra-moran-fish
23.03.2025

Really messy and careless for a slow time of day. Only 3 customers in the restaurant, and one gentleman was friendly enough, but the other was audibly sighing and groaning repeatedly, as if he was irritated. I asked if he was having a rough day as a sort offriendly gesture, but he just said no and dismissed me. He basically threw the food around as he prepared it. Just superunprofessional. I work in the food industry and I get all of the gripes, but nothing should get in the way of good service and aclean restaurant.

FAQ

The joint offers the opportunity to watch sporting events on a TV / screen.

The restaurant also takes credit cards from the common providers for payment.

More information

Suggested nearby restaurants.