Jack's - Anniston

Had a Friendly experience, Mr Reggie was our cashier and attended us with generosity. Got all my food and I was the only one without a drink and he offered a wa... read more Had a Friendly experience, Mr Reggie was our cashier and attended us with generosity. Got all my food and I was the only one without a drink and he offered a water cup, in the past with Mr Reggie he has been more than a friendly person. It may sound small but small actions can make anyone’s day, Great Customer Service!!!Parking: Decent size LotWheelchair accessibility: Ramp accessibility

I was at this location about 30 minutes ago and ordered a strawberry and a vanilla shake at the drive-thru. The wait time was terrible; the car in front of us e... read more I was at this location about 30 minutes ago and ordered a strawberry and a vanilla shake at the drive-thru. The wait time was terrible; the car in front of us ended up driving off without their order, and we were almost ready to do the same. The staff should have asked the car at the window to pull forward. When we finally received our shakes and drove away, we noticed that both were only half full. It’s unreasonable to serve someone shakes that are only half full. We expect to receive what we paid for, but unfortunately, we didn’t have time to go back. Jack’s owes us another shake.

I’m having trouble placing an order through the website. I've never been able to successfully order food. read more I’m having trouble placing an order through the website. I've never been able to successfully order food.

Pieces were half the size of the 1 large piece. read more Pieces were half the size of the 1 large piece.

We ordered around 7pm the box meal. She said there was a 20 minute wait for bone in chicken. She then said I could get the breasts that were left and she could... read more We ordered around 7pm the box meal. She said there was a 20 minute wait for bone in chicken. She then said I could get the breasts that were left and she could give me chicken strips 3 to 1 breast. I agreed to that. When I got to the window she then told me they had no green beans. She seemed nervous so I didn't lose my temper as I have done some places before. She thanked me for being so understanding. The food was good but I really wanted green beans with my mashed potatoes and gravy.