Ricks American Cafe - Ann Arbor

Worst customer service not only from a bar but a business in general. I would never suggest to anyone, not even my worst enemy. My friends and I paid the $5 cover to get in had a few drinks the night before thanksgiving. We stepped outside for a smoke and the bouncers refused to let us back in to retrieve our belongings. It was 36 degrees outside and we were told to wait until 2:00 to get back in, which was a half an hour. We waited in the cold and at 2 were still told we could not come back inside. The management had no sympathy or apology for our experience. They held our items from us even though we paid to be in their establishment. When speaking to a manager he was hostile and unprofessional when hearing our complaint of refusal to collect our belongings and go home, never apologizing for the actions of the bar once. Horrible experience. Do not go unless you want your personal items lost inside and be physically assaulted by staff. They also wished everyone a good evening except people who voiced their distaste with the management. Horrible work moral, ethics, and respect in regards to clients. In addition, on a half full night the bathrooms were just as disgusting As a packed Friday night. Despicable and absolutely horrendous. I will never, I repete, never, go back and have been a faithful patron until today

If you're looking for a very stereotypical college club atmosphere this is the place to go. Don't expect good drinks or music though. Also, fair warning, it literally smells like a men's locker room. Also, the line is always outrageously long and I really have never understood why.

Ran a 50.00 tip on a $6 drink. The dollar sign with a line that wasnt totally through it because pen went out they ran as a 5 with 0 next to it. Taking advantage of college kids.

I had a blast at Rick's! I hardly noticed the surroundings because we were having so much fun. We spent almost the entire time dancing—it was a great vibe! The only downside is that some people can get a bit rowdy and it felt crowded at times, which made it a tight squeeze. But overall, it was an amazing experience!

I recommend this restaurant for a group of 5-6 people. It’s a great place to enjoy each other's company and have a good time. While the floor can be a bit uneven, the music has generally been quite enjoyable in my experience. Just be mindful of some odd sounds that can pop up unexpectedly. Overall, it's a fun spot!