Chipotle Mexican Grill - Ann Arbor

#10 - Mexican - Ann Arbor, #26 - Order Asiatic Ann Arbor, Vegetarian
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Chipotle Mexican Grill

Chipotle Mexican Grill
3.1 / 5 (9939 reviews)

Description

Chipotle's latest location has garnered a spectrum of feedback, highlighting both culinary strengths and operational weaknesses. The Sofritas remains a standout vegan protein option, complemented by flavorful grilled vegetables and salsa. However, diners have faced significant issues with the online ordering system and long wait times, resulting in canceled orders and frustrated customers. Reports of unhelpful staff responses and inadequate management further complicate the experience. Despite these challenges, there are positive glimpses, with some employees maintaining a commendable attitude amidst staff shortages. Overall, this Chipotle location appears in dire need of an administrative overhaul to enhance customer satisfaction.

Last update: 17.01.2026 from: Solon

Feedback

★ 3.1 / 5 from 9939 reviews
azieme-2
13.05.2022

Sofritas is a great vegan protein choice. I wish they offered vegan sour cream and cheese options. The grilled vegetables are tasty, and adding salsa on the side can enhance the flavor. Be mindful of the salt content and check the nutritional information on their website.

solon-braun
13.05.2022

The restaurant is Chipotle, so it's not anything exceptional, but they offer two vegan choices: grilled vegetables and sofritas. They can prepare a satisfying and affordable meal in a laid-back atmosphere.

maurine-kuphal
13.05.2022

Chipotle is a reliable chain restaurant that offers Mexican-American build-your-own options. It's great to be able to see all the ingredients that go into your burrito or salad and customize it to your liking. While children tend to enjoy eating here, the menu is limited to Mexican-American cuisine. Sometimes I find myself getting tired of the rice, but I appreciate Chipotle's consistency in their menu, food quality, and atmosphere. It's nice to know exactly what to expect, with few surprises.

solon-braun
06.05.2023

Despite losing two workers on the day of my visit, the restaurant had everything I ordered available, and the staff maintained a positive attitude. The quality of the food was good as well. Tim, in particular, was incredibly helpful, choosing to keep busy rather than waste time, all while contributing to a joyful atmosphere.

margus41
06.05.2023

UPDATED FOR 2022: This location does not follow their posted hours. They are happy to just let a huge crowd of people stand outside waiting while not giving any kind of indication as to what is going on and they seem to all just be standing around inside trying to ignore all the people knocking on the door and windows. New Management is definitely required before this location is usable again. Such a shame.

FAQ

The second closest station is Amtrak-Ann Arbor, located 949 meters away.

There is a TV / screen on-site where sports are shown.

The restaurant is accessible and can therefore also be used with a wheelchair or physical limitations.

The restaurant accepts various credit cards.

More information

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