Cala Conills - Andratx
Cala Conills
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Love this place. Quality sea food in a beautiful restaurant. Owner has great taste in food and decor. Local Mallorcian lobster spaghetti was recommended and it did not disappoint.
Very average, my wife's salmon was not cooked through and my calamar did not excite. An expensive waste of time.
Un lugar tranquilo, Servicio excelente, Maria y Lola muy profesionales y todos! Calidad y cariño! Con vistas al mar, lo recomendó. A very nice Spanish restaurant in the beautiful area of Sant Elm. With excellent service, and Maria and Lola who are lovely and professional. The quality is excellent and they do it with love! Sea views, we really recommend it.
We were extremely disappointed with our recent visit. One dish had to be sent back several times as it was not cooked as per order. Every time it came back there was something missing including the sauce. Two of my lamb chops were completely raw in the middle. This review is not about the quality of the food, it’s the attitude of the manager. When we suggested that some kind of reduction be applied to our bill, we were met with hostility and threatened with the police. At that juncture we decided to pay. I decided to to speak with the manager several days later. She was totally adamant that due to the fact we had indeed consumed the majority of the food then it was tough luck. This level of customer service is abhorrent to me and I have worked in the industry extensively. The overall attitude seems to be that tourists don’t seem to get any respect. If you wander up the street from this restaurant there are some far better, restaurants with even more stunning views, food cooked perfectly and excellent customer service. The manager of this restaurant needs to retrain in how things should be done. Such a pity……..
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