Zaxby's - Anderson

I ordered a salad with extra cheese but got something else instead. At first, I was frustrated, but it ended up making me laugh. Update: The management contacte... read more I ordered a salad with extra cheese but got something else instead. At first, I was frustrated, but it ended up making me laugh. Update: The management contacted me about my experience and made things right. Thanks so much, Mr. Disharoon!

Zaxby’s is fantastic! Conveniently situated beside a gas station and across from Wal-Mart, it offers everything you need. The vibe is laid-back, and the staff a... read more Zaxby’s is fantastic! Conveniently situated beside a gas station and across from Wal-Mart, it offers everything you need. The vibe is laid-back, and the staff are welcoming. The restaurant is spotless, and the air conditioning provides a perfect break from the intense 90° heat. Be sure to try the delicious Zax Snack, Nibblerz meal, or a refreshing salad.

I initially rated this restaurant 4 stars years ago, but I can now confidently give them 5 stars. Today, the manager and staff worked together flawlessly, handl... read more I initially rated this restaurant 4 stars years ago, but I can now confidently give them 5 stars. Today, the manager and staff worked together flawlessly, handling orders efficiently. The food was fresh and tasty, showing a clear improvement in the overall experience. Thank you very much.

I visited the Greenville Street location and had a very disappointing experience. They got my order wrong, and the chicken was undercooked. My fries were brown... read more I visited the Greenville Street location and had a very disappointing experience. They got my order wrong, and the chicken was undercooked. My fries were brown and looked unappetizing, as if they had been fried in old, dirty oil. I asked for a fresh batch of fries from a different fryer but had to go inside to sort it out myself. The restaurant had a musty odor and seemed poorly maintained. I won’t be returning to this location!

You would think a restaurant that frequently manages food orders would at least try to get them right, especially considering customers are spending their hard-... read more You would think a restaurant that frequently manages food orders would at least try to get them right, especially considering customers are spending their hard-earned money on meals. This place is so disorganized that they can't even include the correct sauce in the order, despite me paying extra for it. When I called to discuss the issue, the dismissive attitudes of the staff made it clear that they don’t care about their work. This wasn’t my first negative experience here, but it will definitely be my last. I believe a complete staff overhaul is needed.