Fresh Basil - Amsterdam
Fresh Basil
Description
Fresh Basil offers a broad, comfort-food menu—standout boneless wings, pizzas, grinders and generous sandwiches—popular with locals, travelers and delivery customers. Reviewers praise varied salads, crispy fries and friendly, punctual drivers, plus convenient app ordering and fair prices. Service and food quality can be uneven: busy nights bring long waits, inattentive staff and occasional order mistakes or overcooked items. The room is cozy and casual, making it a good casual stop, but expect occasional inconsistency during peak hours.
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I went for dinner and the experience was disappointing. The staff member was on the phone when we arrived but did at least acknowledge us and handed us a menu. However, we sat there for about 20 minutes while around 20 to 25 new customers came in. He attended to each of them while we just waited, completely ignored. Eventually, we decided to leave. This was not good customer service at all, and I was very disappointed!
The food is incredible every single time! Personal pizzas for under ten dollars? Unbelievable!
I ordered a roast beef grinder and a side of breaded mushrooms for delivery. The delivery was quick, and the driver was polite, which made me eager to try their food. Unfortunately, I was very disappointed. The roast beef was overcooked, tough, and completely lacking in flavor. There was barely any tomato or mayonnaise on the sandwich, and they added onions, which I didn’t order and which cost extra. The breaded mushrooms were decent, but I've had much better elsewhere. Overall, this first experience has been a letdown, and I won’t be ordering from here again.
My friends said the pizza was good Lasagna had no flavor Delivery driver… called, had no clue he was on the way through the DoorDash app… didn’t show Called… which truck is yours? Just step out your truck then hung up in my face. This wasn’t my food but I paid for it. I usually tip $10+ what I already tipped after delivered, but Nah. Even my people said they won’t order here again because they heard dude on the phone.
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QR-Code for the menu
