Noir - Ames
Noir
Description
Noir, a year-old restaurant in Ames, offers a unique atmosphere and live music, making it an appealing spot for gatherings. Patrons appreciate the knowledge of the bartenders and the innovative cocktails, although some drinks have been criticized as overly sweet. While the food, including flatbread and charcuterie, garners positive feedback, prices and portion sizes raise concerns. Service has been inconsistent, with reports of slow wait times and forgotten items. Despite its charm, issues persist, leaving some hopeful for improvement while others express disappointment in reservations and overall experience. Noir remains a work in progress.
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Feedback
We were there for the first time to celebrate our jubilee. great service, good food and great drinks. also the music was great. we had a wonderful evening!
When we arrived for our reservation, we were disappointed to find that the bar was closed. There was no advance notice or explanation on the door about the closure.
The experience at the restaurant started off well with reserved tables waiting for us and a special event being celebrated. However, we had to wait over an hour for a drink while other tables received multiple rounds. The manager ended up comping our drink and giving us a gift card to return, which was a nice gesture. Despite this, I would rate the restaurant a 2 star instead of one star. The venue is nice and the drink was decent, but it was not worth the long wait. I would consider giving the restaurant another try in the future.
I’m not sure if this is the responsibility of Noir or Open Table, but we had a twice-confirmed reservation and when we got there, they were closed ! It was a Sunday early evening, and both the Noir website AND the posted hours on the door said they were open at that time. Very disappointed as this was to be a special occasion.
The charcuterie platter was disappointing compared to my previous experience. It only included two types of salami and basic cubed Swiss cheese for $13. I asked for blue cheese but was given a cup of hard crumbles for an extra $3. I won't make that mistake again. However, the drinks and flatbread were great as always.
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