Reviews

Overall Total Score
3.1 out of 5
Good | 77 reviews

What User likes about Jack's Grubb Shack:
This is the second time we ordered food from here and let me say that the second time was better than the first! I don't even know how this is possible because the food was amazing for the first time! This time exceeds expectations! The best BURGER IVE EVER HAD! I got the hack attack and it had the best taste, the burger was perfectly cooked.. I recommend the food here! the best food around and it is cheap not expens... View all feedback.

What User doesn't like about Jack's Grubb Shack:
The customer service was very poor. I will never purchase anything from this establishment again. The slushies tasted like dirty water, and when I brought it to their attention, they overreacted by filling my children's cups with a sugary, snow cone-like drink and refused to offer a refund, even when I mentioned that my child wouldn’t drink it. View all feedback.

Reviews from various websites

Restaurantji
2.6 ★ from 10 reviews
David
29.01.2024 - 06:08

Nothing good to say....it was almost funny how bad things were.they should be ashamed

Sara
29.01.2024 - 06:08

Went to grubb shack today at canoe creek. food was fantastic! had chicken, bacon ranch melt! sooo yummy!

Allison
29.01.2024 - 06:08

Changed my life. The food is so good here it should be criminal. My fiancé and I constantly look for new date ideas and coming to canoe creek for the views and...

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Hailey
29.01.2024 - 06:08

Went for the Easter dinner pickup. 2 of the main foods weren’t there. They supposedly “ran out” of stuffing and mashed potatoes. Why not make extra? You know yo...

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Joann
29.01.2024 - 06:08

When we finally made it to the new location, it was packed. My boyfriend went ahead to check on seating and asked why they hadn’t updated their information onli...

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Menu
2.6 ★ from 8 reviews

The customer service was very poor. I will never purchase anything from this establishment again. The slushies tasted like dirty water, and when I brought it to...

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Terrible experience. I ordered an Easter dinner and it was a disaster! Instead of the stuffing and mashed potatoes I expected, they substituted double sweet pot...

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For our Easter pickup, two of the most important dishes were missing. It seems they ran out of items, including potatoes. Why not prepare a bit more? You know y...

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This is the second time we ordered food from here and let me say that the second time was better than the first! I don't even know how this is possible because...

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Been hearing good things about this place so the wife and I tried it this evening. Was awesome. The taco salad was the best I've had around here. Wife liked the...

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Sirved
4.2 ★ from 59 reviews
McKayla
25.08.2024 - 05:46

Terrible customer service. I will never buy anything from this place again. The slushies tasted like dirty water, and when I complained, they threw a tantrum an...

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Dana
25.08.2024 - 05:46

Terrible experience. I ordered an Easter dinner and it was completely ruined. They ran out of stuffing and mashed potatoes but offered double portions of sweet...

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Hailey
25.08.2024 - 05:46

Went for the Easter dinner pickup. 2 of the main foods weren?t there. They supposedly ?ran out? of stuffing and mashed potatoes. Why not make extra? You know yo...

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LeAndra
25.08.2024 - 05:46

This is the second time we've ordered from this restaurant, and I have to say that the second experience was even better than the first! I didn’t think that was...

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