Popeyes Louisiana Kitchen - Alton

Went there for dinner at 6:30pm on a Wednesday. Worst restaurant EVER this time.Had to park and wait, that is happening every time I go this year no matter when. Had to repeat my order 3 times at the speaker twice at the window and they still got it all wrong. After 39 minutes waiting was told they lost my order asked again TWICE to repeat it. Wanted to just get a refund leave, but couldn’t because they had lost my order. Staff became offended when I said they had got the order wrong. After all that you would think I got fresh, hot food: not even close.This place has gotten worse worse. Cold, inconsistent food. Sometimes the sides containers are only 3/4 of normal. Cold food, long waits with only 2 or 3 customers, and the inside is getting grosser.I have had my last food from this Popeye’s. Wish I could give it a negative 5 stars.

Excellent service the beautiful mgr lady knew that the special was over and kindly gave me the sheet of coupons to save me who does that; someone who cares about values their customers food was ? best Popeyes experience ever 5 is underrated give them a try see!!!Vegetarian options: Red beans rice biscuitsWheelchair accessibility: They have a ramp.

Unfortunately, tonight's visit here to pick up a meal and go home was a bad experience.I don't mind waiting for a decent meal yet, but I didn't receive a decent one.

Waited 20 minutes and was the only car in drive thru place always looks dirty doesn't surprise me they only got 2.5 rating should be lower love popeyes chicken but this place is dirty and poorly managed

We at Popeye's have Bugs and we can't wait to serve them to our customers .. the question is do you want them deep fried or grilled or spicy or original let us know we also have a catering services also god bless !!