Panda Express - Altadena
Panda Express
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I only come lunchtime but the manager looks like he’s doing a good job. Place is clean. Service is usually quick (yes sometimes it’s slow. It’s panda). Food is good (it’s panda, almost all are good). Specifically, chow mein noodles are not over cooked (that is one variation I’ve noticed). Parking is good. Only complaint is when it’s empty it can be cold even in summer. But that is common at pandas not at malls. Probably bc the cool works over a jet engine
Rude short asian woman would not greet or take the order right and seems to have a 7th grade education and height, please do not confront, she is passive aggressive and angry on
Food is stale and half of my orange chicken was fried fats…. Worst Panda ever. Plus one of the fortune cookie did not have a fortune inside… ?
Walked in with no one there and instead of being helped they began to work on a large online order. In the online order they gave large portions of food to the 6+ plates being ordered. When I ordered my food they gave me very small portions due to the (now) lack of food. When I asked about getting the same as the online order they told me that they give “exactly 7 pieces to each customer” which was obviously significantly smaller than the online orders. Then I had to wait for them to complete another order for a woman who walked in to pick up her online order and wanted explications about the application as my food sat there getting cold. No apologies for making me wait another 20 minutes to be served while prioritizing customers who weren’t there yet. I was visibly upset, and I apologize to the woman at check out who had to deal with me after asking for a donation for an overpriced meal. At the end of the day this place did not serve fast, cheap, or good food and did not offer any apologies for it. Try going to literally any other Panda, it’ll be a better experience.
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Chicken
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