Kassini - Allerdale

I ordered food from this restaurant through Foodhub and paid by card. Unfortunately, the delivery driver brought the food to the wrong address and the person th... read more I ordered food from this restaurant through Foodhub and paid by card. Unfortunately, the delivery driver brought the food to the wrong address and the person there accepted our order. When I called the restaurant to ask for a refund, the owner yelled at me in the background, blaming me for the mistake and refusing to give me a refund. So essentially, I ended up paying for someone else's food.

Love the food from Kassini Have ordered from here every Friday for over a year now But tonight I placed an order and 25 minutes later I heard the driver arrive... read more Love the food from Kassini Have ordered from here every Friday for over a year now But tonight I placed an order and 25 minutes later I heard the driver arrive so I looked out my window to see him getting out of the car smoking so I contacted them and the girl I spoke to couldn’t say sorry enough but when it can to the owner he didn’t care at all Just sent the same driver back with a refund and took the food back Driver even gave me tip back But my tip to Kassini is that it’s illegal for delivery drivers to smoke in there vehicles while delivering food and won’t be ordering from you again

I order from here on a regular basis but the past twice there have been several items from my order missing. I rang up and they sent the missing items out but t... read more I order from here on a regular basis but the past twice there have been several items from my order missing. I rang up and they sent the missing items out but this was around half hour after our original order just not good enough! It's a shame as I now won't be ordering from kassini in the future due to this reason!

We use this place quite often with Just Eat. The majority of the time the food is fantastic! Pizzas are second to none. read more We use this place quite often with Just Eat. The majority of the time the food is fantastic! Pizzas are second to none.

My boyfriend and I ordered two chicken wraps that arrived cold and smelled a bit eggy.. today was his grandads funeral and we’ve both had to leave early due to... read more My boyfriend and I ordered two chicken wraps that arrived cold and smelled a bit eggy.. today was his grandads funeral and we’ve both had to leave early due to stomach cramps and flu like symptoms. We are now unable to keep water down for being sick and both bed bound. This is the only thing we’ve eaten the same over the past two days and the food was blatantly sat for a long time as it arrived within 10 minutes of ordering, cold.