Basilico - Alcochete

My wife and I decided to eat here while visiting the outlets. It was the only place that did not have a line. We should have taken that as a sign of the terribl... read more My wife and I decided to eat here while visiting the outlets. It was the only place that did not have a line. We should have taken that as a sign of the terrible things to come. This is the most disorganized and slow restaurant that I have ever seen. Cooks are literally yelling at each other. Food sits at the pass for what seems like ages. There only seems to be one competent waitress. The food is equally terrible. I ordered the canelone bolognese. What I received was a square vat of cheese with no meat. I complained to the waiter. He spoke with his boss who informed him that my dish was cooked correctly. Clearly while running the front of the testaurant she had time to run into the kitchen and cook my dish for me or else how would she know it was cooked properly? Its absolutely ridiculous. All I was offered was a small pepperoni pizza as compensation but that came soaked in oil and the dough tasted like rubber. Honestly, do yourself a favour and wait in line at one if the other restaurants. Avoid!!!

Simple pasta without any sauce (nothing at all! and one dry slice of chicken 8.15 a plate. Is it a joke? read more Simple pasta without any sauce (nothing at all! and one dry slice of chicken 8.15 a plate. Is it a joke?

Most terrible service, they didn’t have four things of our order. Charge more than the price of our order and didn’t want to fix it when we told them. read more Most terrible service, they didn’t have four things of our order. Charge more than the price of our order and didn’t want to fix it when we told them.

Awful rude staff. Both FULLY covid vaccinated with certification and they refused to let us and our 3 yr old in because her scanner doesn’t read “British COVID-... read more Awful rude staff. Both FULLY covid vaccinated with certification and they refused to let us and our 3 yr old in because her scanner doesn’t read “British COVID-19 vaccinations”. I mean…. AstraZeneca, Pfizer… I’m sure they have the same here! Anyway the restaurant only had 1 couple in. Oh and we went to another restaurant the same day at the same place and they accepted the vaccine passport certificate because it was obvious that we’re vaccinated.

This was their 4.45 euros tiramisu.... Do yourselft a favor and go to other restaurant. They dont put an effort on the desserts, neither on the other dishes. read more This was their 4.45 euros tiramisu.... Do yourselft a favor and go to other restaurant. They dont put an effort on the desserts, neither on the other dishes.