Subway - Albany (New York)

Do not order online here. they will screw up your order every time.

3 times in the last few weeks, I've stopped in to get a meatball sub. All 3 times the employees were slow to respond, they had to finish their conversation first. Each time they took my order, only to tell me they were out of meatballs. Maybe if they spent more time doing their job, rather than chatting and ignoring customers. They might actually have time to prepare one of their signature items. The absolute last time I go to this Subway. With Quiznos gone, I guess I'm going to drive the extra distance and go to No Bologna or up to Salem to Firehouse.

Walk up to line, and encountered an employee leaning on the sandwich board filling out some type of form. When she finished, she finally looked up only to say nothing to me and walk away going into the back room area . No effort to provide customer service to myself or the people behind me. I left and found food elsewhere .

If there is a promotion happening for buy one get one free, I'd gladly spend the 7-9$ for two footlong sandwhiches in a dinner pinch. The staff at this location was friendly and sandwhiches we're made promptly, the ingredient quality of the vegetables is fine, the bread and meats are subpar. Its subway... you know what you're getting

Slowest service ever. We waited in line behind an order of two sandwiches for over 20 min.