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Contribute Feedback What Evans Parker likes about Big Town Hero:
Only Big Town Hero I eat at! Delicious sandwiches and amazing staff. Also, HUGE thanks for all you do in helping to ensure our community stays safe and healthy during these times. View all feedback.
What Andre Frami doesn't like about Big Town Hero:
The owners of this location, specifically the woman, is EXTREMELY rude. They must be making a ton of money, because they chose to refuse service to 30 maskless shoppers today. She then proceeded to call security to request that the shoppers be trespassed from the mall entirely. It is a business's right to refuse service. It is also our right to share negative experiences and to take our money elsewhere. Please suppor... View all feedback.
Great family run shop, amazing sandwiches, and crispy delicious bacon. Great service from great people!
Terrible terrible customer service. Why is it people think covid only exists when you are not seated?? I will never go to this business again. And we USED TO BE good customers. Too bad it looks like this location has changed hands. Good luck keeping your business open with people who MIGHT come to the mall. Those same mask lovers are not the ones who are willing to “risk” their lives going out in public often.
Excellent place love that they’re still requiring masks. One of the friendliest customer service experiences I’ve ever had
Love this place! The staff is super friendly and care about their customers. Delicious food. Highly recommended!
This little shop is one of the best in this area! The service is outstanding! The people behind the counter, make some great food! Give this place a try, guarantee you'll go back !