Longhorn Steakhouse - Albany

New in town was craving a steak dinner. perfectly done as requested. The server Tre J was very pleasant and attentive. .. found our to go place .

Here I am in Albany Georgia. I always go to the Longhorn across from my hotel when I am in Albany GA. This was a pleasant experience. Service was amazing the steak was perfectly prepared. Everyone in here was clearly enjoying themselves.

So of course I came in for just a drink, I don't really do too much ordering when it comes to restaurant chains and food. I think the bartenders name was Amber or Amanda I low key forgot. The bar was clean, the restaurant didn't have many people but there was way more action at the bar and the surrounding tables. The bartender didnt have to serve the surrounding booths so she wasn't that busy. My drink, the Texas Long Horn Margarita was good but not better than the other locations I've visited. At this point I just sit back and observe, I don't complain or say much because everything just goes into a review. The experience was quick and even though it wasn't memorable, it also wasn't bad so that's a plus.

This is the worst restaurant experience I've ever had. I ordered a medium rare sirloin steak with broccoli and my broccoli was missing. The steak was significantly undercooked and barely seared. They took it back and brought out my broccoli. The broccoli was barely cooked and cold so they took it back. Then the second steak they bring out looked the same so they took it back. By the third steak, I realized it was the worst tasting steak I've ever tried. The manager never came out and Longhorn didn't even discount the meal. Unbelievable.

I came here after a long day of travel due to it being close to my hotel. When we got there and sat down it took a while for a server to come. I was finally getting up to let someone know we were there and the server finally appeared. Henry 's service was great. After we ordered our food we waited a really long time for..Henry came over and reassured us two different times that our food would be out soon. The person I was with, food came out and then I sat there and waited as the server told me the kitchen made my food wrong two different times. After eating I decided to order a drink..then I wanted another one and was told that the bartender isn 't serving anymore and she already did last call. I had the server go back to her and tell the bartender I never got last call so I don 't see why I can 't get a drink. He came back and said you can ask her she 's right there but she said she 's done. So I asked for the manager. When Melissa (manager) came over she was extremely rude from the start and didn 't even want to hear me out..immediately telling me that she can 't serve me because it 's past closed. I told her I would have had my drink if the server didn 't have to go back to the bartender and ask if I can get a drink 2 different times. She said well technically per Georgia state law I can 't serve you more than one drink at a time...meanwhile the person sitting across from me has 2 beers sitting in front of him. She goes, I don 't know why the server did that instead of trying to back her server up..she completely threw him under the bus. That is not manager/team material if you 're not standing by your employees. After we kept going back in forth..I said well technically you guys didn 't check my ID either so per Georgia state law, that should be happening so if we want to play technicalities let 's play it both ways. The poor server stood there in Aw because he couldn 't figure out why everyone was giving me such a fight about a shot. All I wanted was a last call like everyone else in there. They didn 't even have to make any cocktails or dirty anymore equipment. I literally just wanted a shot. Not sure why the bartender had such an attitude about serving a drink when she had a full bar to clean and still people in the restaurant. Ultimately, it was an awful experience and I feel bad for Henry that he has to deal with that awful bartender and manager giving him such a hard time. I don 't recommend this place if you 're passing or even living in Albany.