Hot Spot Jamaican American Cuisine

Hot Spot offers the best Jamaican cuisine in Albany NY. I've been a frequent customer for 8 years and they've never disappointed me. They prepare the most delicious steamed escovitch fish not to mention their jerk chicken, ackee and saltfish, curried goat, etc. I must commend Hot Spot restaurant for promoting a healthy environment and delivering great customer service. It is always a pleasure to invite friends, family co-workers to Albany's best Jamaican restaurant. Kudos to the owner/CEO and his amazing staff!

I ordered 2 orders of Rasta pasta. They both had what seemed to be cat hair in them. I examined both plates and then threw them away. I spent almost $50 what a waist. Even if it was chicken hair it should have been cleaned off better there was way too much and stomach turning. I will never eat here again.

I went to this restaurant yesterday evening, after arriving in town. I brought small stew chicken, small jerk chicken, three chicken patties and large oxtail(which I believe was not even oxtail)... I PAID 67.60.... 1st impression they didn 't greet us at all( there was a young women and an older man at the register) After about 5mins we were acknowledged. I ordered the food and waited for my food. We ate the chicken patties while waiting for the other food( they were okay). I heard another customer mention the large oxtail and you only recieve 5 pieces with the orde said she will never order that again. The cost of a large oxtail is $26! When my food came out I checked, there was only 5 oxtails FOR $26!!! The food was cold/warm like they tried to microwave it. I asked the young woman why does a large order only come with only 5 oxtails, she replied I don 't know what that has to do with me I dont make the plates . I asked her if she could get someone who knew.... She then went in the back to grab the older man(from earlier). This made it no better because he was so dismissive of my issue( there was not type of customer service). The older man just stated you only get five and walked off.... So I then asked the girl if I could have a refund, she stated no. So I asked for someone else. The owner came out and told me the price is because oxtail cost went up and he gets his seasonings from Jamaica..... He ended up giving me three extra oxtails(neck bones)...He said he has the best food out there and I would see it is worth the cost once I taste food. I was extremely disappointed ?.... oxtail, stew and jerky was nasty, not authentic at all. I 've eaten at over 30 Jamaican restaurants and this by far was the 2nd worst...... Overall food is over priced, customer service is a 0, and definitely not worth a visit! Don 't spend your money where it 's not appreciated and your pockets are being taken advantage of! If I could give a zero I would have!

WE HAD A BIRTHDAY PARTY THERE FOR A FRIEND OF THE FAMILY THAT TURN 90 YEARS OLD AND WE HAD A BLASTFood: 5/5

Excellent Curry goat, cabbage and plantains. Not so good chicken wings so I recommend you stick with the authentic Jamaican dishes which are excellent!!Food: 4/5