Chipotle Mexican Grill - Alameda

The chicken burrito they prepared for me was delicious and full of flavor. read more The chicken burrito they prepared for me was delicious and full of flavor.

The food is excellent, and the staff is very friendly. The restaurant is consistently clean. read more The food is excellent, and the staff is very friendly. The restaurant is consistently clean.

This restaurant is a fantastic spot for Mexican food. The service is consistently quick, even when they’re at full capacity. I’m definitely planning to return w... read more This restaurant is a fantastic spot for Mexican food. The service is consistently quick, even when they’re at full capacity. I’m definitely planning to return with my coworkers next time. The atmosphere here is amazing!

I have tried to give this location so many chances but every time I am disappointed with their lack of customer service, availability of food and properly getti... read more I have tried to give this location so many chances but every time I am disappointed with their lack of customer service, availability of food and properly getting an order correct. I did a mobile order pick up and ordered a salad and burrito. My salad had the green salsa in it (I didn’t request it) and NO vinaigrette, this isn’t the first time either, it stated on my pickup receipt the vinaigrette as the salad always comes with it and yet they would not give me any because they started cleaning up all their ingredients way early so alas I didn’t get the most tasteful component of the salad and makes it a SALAD. The burrito had no corn salsa or cheese, which these were things I requested on my salad and received it do I don’t know what’s going on over there but many times I have gone in there and ingredients are cleaned up hours before closing leaving the customers dissatisfied and upset. Even heard one of the girls in the back say in Spanish (just tell them we don’t have it) like seriously? They care more about getting things cleaned up than satisfying the customer. This location needs to do better cause I go to the Oakland location and they close around the same time and still have all ingredients available no matter how busy or not busy they are. But this location was busy and I’m sure many customers were upset to find out this crew just doesn’t care to have ingredients available until closing. Waste of my money, my time and my patience. Price per person: $10–20 Food: 2 Service: 1 Atmosphere: 3

Charged us for everything but could not serve everything? I asked for guac as you can see in the receipt, and there was no guac in any of the bowls or burritos.... read more Charged us for everything but could not serve everything? I asked for guac as you can see in the receipt, and there was no guac in any of the bowls or burritos. Unacceptable and frustrating. Food: 1 Service: 1 Atmosphere: 1