Zaxby's - Alabaster
Zaxby's
Description
This restaurant, known for its chicken tenders, has garnered a variety of customer experiences that highlight both excellent service and concerning inconsistencies. While some patrons praise the friendly staff and a well-organized atmosphere, others express frustration over recurring issues like soggy fries and missing wing sauce. Complaints regarding rude interactions and incomplete orders have also emerged, signaling a potential need for improved customer service training. Overall, the establishment seems to have potential, but addressing food quality and staff demeanor could elevate the experience for loyal customers and newcomers alike.
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Feedback
Good service Hot foodExcessively seasoned friesAll the salt and seasoning makes my lips hurtIt is a step above Chic-Fil-A chicken sandwhiches.
I live in Alabaster and I have been to this location many times but this time would be the last.
Whoever the manager is at the Alabaster location should really check the Alabaster Citizen's Community page on FB.
You don’t usually have to wait in line long, but there are times when I have sat there a while because they got busy on a weekend. The staff does a good job the food is always good. They have not ever gotten our order wrong, which is pretty rare if you ask me.
More information
QR-Code for the menu

