Whataburger - Alabaster

I love this restaurant chain. Eating was excellent parking and waiting were crazy looking to be short staff, but treated it the best they could. We keep here wh... read more I love this restaurant chain. Eating was excellent parking and waiting were crazy looking to be short staff, but treated it the best they could. We keep here whenever we go through and get back

Great service, but if you're going through the drive through, be prepared to wait a few; it's almost always busy. Four stars only because getting into the resta... read more Great service, but if you're going through the drive through, be prepared to wait a few; it's almost always busy. Four stars only because getting into the restaurant's parking lot is a bit of a challenge. Could be marked a bit more clearly.

Stopped in for a quick bite, even with the crowd they had everything moving smoothly. The cheeseburger was fresh and the fries were fresh as well! Nice job! Ord... read more Stopped in for a quick bite, even with the crowd they had everything moving smoothly. The cheeseburger was fresh and the fries were fresh as well! Nice job! Ordered six meals and four were ordered plain! Everything came out as ordered! Thank you!

Cashier Jessica J raised her voice and proceeded to tell my wife she would have to pay for sauces when my wife simply asked for the sauces we already requested... read more Cashier Jessica J raised her voice and proceeded to tell my wife she would have to pay for sauces when my wife simply asked for the sauces we already requested and paid for. This behavior is COMPLETELY UNACCEPTABLE.

Over the four years I have lived in Alabaster I can say this Whataburger is consistently horrible. Always slow, especially in the drive thru, and almost every v... read more Over the four years I have lived in Alabaster I can say this Whataburger is consistently horrible. Always slow, especially in the drive thru, and almost every visit brings some kind of problem with our order. This time I tried the app and placed acurbside order. When we arrived I entered our parking spot number. There were almost no cars in the lot and none in the drivethru so I assumed it would be quick. We waited nearly ten minutes before going in to find that no one had bothered to notice wehad arrived. It had been so long they had to remake the fries. The strawberry shake looked washed out and had very little taste.They acted like it was normal, though, and didn 't try to remedy the issue except to make a new one just like the first shake.The toasted brioche bun was closer to burnt and made the whole burger taste like a block of charcoal. The fry oil was clearlyold because the fries were covered in blackened bits from previous fry batches. Take your money elsewhere unless you like poorservice and bad food.