Wendy's - Akron

Initially, the restaurant was empty with no line. After making our way there, we were asked to wait for 5 minutes just to place our order. When we finally got to the window, there was a woman (not wearing a Wendy's uniform) handling the food while holding a baby, which seemed both unprofessional and concerning. We waited another 10 minutes to get our food, despite being the only customers. To make matters worse, we didn’t receive any straws or utensils, and our order was missing a large fry. We won't be going back.

I've never been one to leave reviews, especially negative ones. Until now, my experiences at this Wendy's had been quite good—my meals were always hot and tasty. However, today I went through the drive-thru and received the wrong sandwich. When I came inside to get the correct one, the staff were quite rude to me and to most of the other customers in line. On top of that, when I finally got the right sandwich, it was burnt.

I wish I could give this place zero stars, as it truly deserves the title of the worst restaurant ever. I placed a mobile order and waited an agonizing 42 minutes after my arrival for just two meals. When I finally went inside to check on the status, I discovered that the delay was because two employees had gotten into a fight and had walked away from their posts. Meanwhile, the manager was yelling at everyone but not offering any assistance. To make matters worse, another staff member shouted at a customer who was also frustrated about the wait. It was a complete disaster. They need to fire everyone and start over—this is just embarrassing.

Overall, disappointing. eating has generally gone down in the quality. apple pecan salad is still quite good, but the chili is just not what it was earlier and no more side salads!? what is this? a big frost is a child-sized drink cup for an unimaginable cost! after 9 o'clock. I ordered a regular burger, but a baconator burger. pub fries were much too salty and the sauce is not the same as last year when it first came out. waits after passing on for more than 5 minutes.

My father and I went for lunch today -through the drive thru. (Worst food that we have ever had)!The cheeseburger must of been sitting for quite some time, along with my chicken sandwich! The fries were so salty and dry. Shortly after we ate, we both got SICK! We wondered why no one was there and Burger King across the street was packed. The crew were all starring out the window eating and drinking. We will never frequent this fast food restaurant again! Stay away... They will poison you!