Sushi Katsu - Akron

While I thoroughly enjoyed the food and ambiance, I must express my disappointment regarding the additional charge for credit card payments. Penalizing customers for using a widely accepted form of payment is disheartening and detracts from an otherwise pleasant experience. I believe eliminating this unnecessary fee would greatly benefit both the restaurant and its customers.Paying by credit card offers convenience and security to customers, allowing us to track expenses, earn rewards, and avoid carrying large sums of cash. By removing the extra charge, you would demonstrate a commitment to customer satisfaction and create a more seamless dining experience.Moreover, eliminating this fee would attract a larger customer base. In today's digital age, people heavily rely on credit and debit cards for transactions. Adapting to this trend is essential to ensure customers feel welcome and appreciated. It's crucial to keep up with evolving payment preferences to remain competitive in the dining industry.One alternative worth considering is slightly raising menu prices instead of implementing an additional charge for credit card payments. By incorporating the cost of credit card transactions into the overall pricing structure, the restaurant can provide a more transparent and seamless experience for customers. This approach ensures that all patrons, regardless of their preferred payment method, can enjoy the delicious cuisine without feeling burdened by extra fees. It also eliminates any potential confusion or frustration associated with separate charges for different payment options.Furthermore, I am concerned that the imposition of an additional charge for credit card payments may inadvertently affect the gratuity amount left by customers for the servers. In an attempt to recover the fee, some patrons might consider reducing the tip they leave, which could have unintended consequences for the hardworking staff who contribute to the overall dining experience. By removing the credit card charge and incorporating it into the menu prices, the restaurant can alleviate this concern and ensure that its valued servers continue to receive fair compensation for their exceptional service. This approach promotes a harmonious relationship between customers and staff, fostering an atmosphere of appreciation and satisfaction for all parties involved.I strongly urge you to reconsider this policy and prioritize customer convenience. By embracing the benefits of credit card payments and removing the extra charge, the overall dining experience can be enhanced, fostering lasting customer loyalty.

Fantastic sushi and a great atmosphere. Such a hidden gem of a restaurant. I hear tall tales of how good the Ramen is. Some day I'll try it!Vegetarian options: Yes, but meat is greatKid-friendliness: Yes, but leave them at homeParking: Plenty of freeWheelchair accessibility: Yes

Food is good, but sometimes understaffed. I 've eaten here three times, and the sushi is good and made with care. Some dishes, like the baked crab, were over seasoned and honestly disappointing.Two of the three visits the staffing was reasonable/appropriate. My first visit, the restaurant was packed, so I took a seat at the sushi bar, and service was reasonably delayed due to how busy it was. Second visit, the place was nearly empty, and service was prompt. Third visit the place was half empty, but the staff struggled to keep up. It was a long wait for everything, including the basics, like a glass of water and even just to get a pen to mark my order. Once ordered, the wait for my sushi was extraordinarily long. Perhaps if you 're sipping sake or wine, the wait wouldn 't feel as excruciating. As it was, I needlessly waited with an empty water glass in a half empty restaurant. I had considered leaving a few bucks for the water and walking out. It 's a shame because my previous experiences were good. I hope it 's just a hiccup in their staffing.Also, I was flatly told that they were out of gyoza. No offering of a substitute appetizers. Hell, I wasn 't given time to even browse the menu for a second option. We 're out. It 'll be in on Thursday, then zoomed away with the order I was allowed to place. But again, this may have been an isolated incident, I 'll probably give them another try.

10 minutes before server acknowledged us and it took even longer for a glass of water. 90 minutes before the sushi landed on our table. Bathroom was dirty. Sushi was not even average.Not what the place used to be. I used to enjoy it, but this was the first time I had been back in a while. Won't be returning.If you're in the area hit up the Golden Dragon instead.

My wife loves their seafood salad and a few different rolls.It isn't fast but good sushi is worth the wait.Food: 5/5