Donatos - Akron

American, Pizza, Salads
Menu
Full menu with pictures, prices and categories.

Donatos

Donatos
3.2 / 5 (437 reviews)

Description

**Restaurant Review: A Mixed Bag of Experiences**

Recent visits to this popular restaurant reveal a stark contrast in quality and service. While some patrons praise the consistency of the Ohio-style pizza and prompt service, many have expressed dissatisfaction with order accuracy and customer service. Complaints include incorrect orders, poor communication from management, and a lack of cleanliness in the dining area. Some customers have encountered rude staff and untrained management, leaving them hesitant to return. While the food quality shines through at times, the overall dining experience has suffered, prompting a call for significant improvements in management and customer engagement.

Last update: 17.01.2026 from: Becky

Feedback

★ 3.2 / 5 from 437 reviews
zstreich-2
07.02.2023

The sign says she should be open, but the doors are firmly shut. Definitely not open.

egutkowski-fish3
07.02.2023

I visited this restaurant again after a recent vacation, eager to see familiar faces. The quality remains consistently good, which is to be expected from a chain. I still enjoyed the pizza, particularly the Ohio-style.

treutel-merlin
07.02.2023

So good. my son and I are pizza. yes its expensive, but it is worth imo. the works are delic!

becky-745
24.08.2023

I just wish there was one closer to me, but I'm more than willing to drive to Fairlawn anytime for their delicious treats!

bobbi-133
24.08.2023

Got the cauliflower crust and it was delicious and cooked to perfection. However I did a create your own and they left off toppings.

FAQ

You can watch major sports events on a screen / TV right in the restaurant.

The restaurant also takes credit cards from the common providers as a means of payment.

More information

Suggested nearby restaurants.