Bojangles - Acworth

I wouldn't recommend going to this place. The chicken was so poorly cooked that I wouldn't even feed it to my dogs. The breading was unusual, the meat was under... read more I wouldn't recommend going to this place. The chicken was so poorly cooked that I wouldn't even feed it to my dogs. The breading was unusual, the meat was undercooked, and there was no flavor at all. I won't be returning to any Bojangles in the future. This isn't the first time I've had a bad experience—my wife had reservations about coming here eight months ago, but I encouraged her to give it another shot, hoping things would be better with new staff. Unfortunately, it was just as disappointing as before. And let me not forget to mention that the rolls were as hard as rocks!

I would advise against visiting this restaurant if you want to avoid poor treatment. My experience with customer service was the worst I've ever encountered. Th... read more I would advise against visiting this restaurant if you want to avoid poor treatment. My experience with customer service was the worst I've ever encountered. The cashier not only shook her head at me but also mocked me for my order, simply because I asked for chicken. She laughed at me for not recalling the exact name of my dish and questioned what I was trying to get from my order. I won't be returning to this location and will take my business elsewhere. Management should address this issue, as it is quite serious. As someone who works in the food service industry, I would never treat my customers the way I was treated here. It was completely unacceptable. Additionally, they forgot my large drink, so I had to eat my meal without anything to drink during the 30-minute drive home. I would strongly advise against visiting this particular Bojangles.

Make sure to double-check your order before you leave! We really enjoy the biscuit gravy at Bojangles. My husband usually picks up our order through the drive-t... read more Make sure to double-check your order before you leave! We really enjoy the biscuit gravy at Bojangles. My husband usually picks up our order through the drive-thru while I cook some eggs at home. The gravy is usually generous, but yesterday he only got a small amount on one biscuit, and there were no utensils or napkins included. The restaurant wasn’t busy at all. He tried calling to report the problem, but no one answered and the voicemail was full.

This was my second trip driving all the way from Emerson, Georgia, to Acworth, Georgia. The first time I went for breakfast, all I wanted was a steak and gravy... read more This was my second trip driving all the way from Emerson, Georgia, to Acworth, Georgia. The first time I went for breakfast, all I wanted was a steak and gravy biscuit, but they only gave me a gravy biscuit. Today, around 10:00 in the morning, I ordered a breast and leg dinner. It was very busy, which I understand, but the young employee behind the counter didn’t seem to know the difference between a breast and a thigh. I ended up with a side instead, and personally, I can’t stand thighs. On top of that, I paid for a breast and a leg, so I wouldn’t recommend going there without checking your order before leaving. I didn’t check mine because my leg was hurting and there were so many people around—I didn’t want to pull all the food out of the bag. After this experience, I don’t think I’ll want to check it anyway.

Excellent Service! We drove through. There was a wait on biscuits, which we understood. When they brought out our food, they had given us extra food because we... read more Excellent Service! We drove through. There was a wait on biscuits, which we understood. When they brought out our food, they had given us extra food because we had to wait. The manager or owner was so nice and more than willing to make everything right! I'm So Glad to receive such great customer service in this season of life where it is definitely lacking in most areas! Go visit this Bojangles and show your support and appreciation!