Dunkin' - Acton
Dunkin'
Description
At this Dunkin' Donuts location, experiences vary significantly. While some customers rave about the friendly staff and consistently excellent coffee and donuts, others report issues with order accuracy and staff demeanor. Complaints of rude service and unsanitary conditions, such as employees walking barefoot behind the counter, detract from the overall experience. However, for many, the warmth and attentiveness of the staff, along with freshly made products, make this a standout destination. It's a place where hospitality meets quality, but potential diners should be prepared for inconsistency in service and order fulfillment.
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Feedback
The staff were rude and unfriendly! Additionally, the food is not consistently prepared correctly. I will be choosing to go to the location near Acton Medical, where the staff is much nicer and the service is better.
My favorite dunkins location, and i 've been to a lot that never stood out to me. workers are friendly and enjoy banter. the donuts taste fresher, for example, the glaze is still 'melty ', and the coffee is consistently rich.
I experienced two consecutive days of order mistakes at this restaurant. It's frustrating because reading the order shouldn't be that difficult. My request was clearly for a frozen coffee with caramel swirl and whipped cream, but they only got the frozen coffee correct. Additionally, I ordered munchkins with only glazed and jellied flavors, yet they included chocolate as well!
It's a Dunkin' donuts. No drive-thru if that's what you're looking for but the staff was exceptionally friendly at this Dunkin' donuts which I liked. And the coffee is always awesome at all Dunkin' donuts.
Very good
