Fazoli's - Aboite

Left another review after they were closed AFTER allowing us to make an online order. The manager responded to my review asking to call, I did and left a message, he’s neither responded back or returned the money from the order. I’ll be doing a charge back since they quite literally stole my money.

I would give this place a 5 star review for the service by the young man named Preston and the manager Haley, the reason I am leaving at 4 star is because of the way they were running around and were running out of things. We heard another female employee saying that she was sorry that there wasn’t much prep done today due to her being the only one doing things this morning. The way they were trying so hard as young people to complete the immense amount of orders was incredible. Haley stepped off of making food just to come out and check on us. She was very helpful and made sure to get anything Preston couldn’t for us. That was the best experience I’ve had with this store in a very long time. The way they were left with out anything and still was working so hard to catch up was a absolutely amazing. I hope they can get more employees like them. Thank you two for the amazing time this evening.

Needed a snack. Ordered child slice of cheese pizza. Only one in drive thru. Saw two ladies seated at a table. Waited several minutes for a very small piece of burned...odd tasting pizza...two limp breadsticks and a 6 ounce paper container of apple juice. Cost was 4.96.

Waited about 20 minutes for one sandwich. Wanted it to go, guy put it on a tray. Then the individual taking the order said it was to go. She walked all over the place. In and out of some door. Then she gave it to me. Sandwich was good. Weird service.

Fazoli's on Convington Road is so dirty! My shoes stuck to the floor! Tables were sticky! Couldn't even use the trash cans. When we walked in, the employees were having a disagreement. Looked like the employee didn't want to do her job, so she was arguing with the manager. Food was mediocre. Do not recommend.