Reviews

Overall Total Score
3.6 out of 5
Very good | 1826 reviews

What Lesley M doesn't like about Big Wok Aberdeen:
Absolutely shocking service, partial order arrived after an hour and a half, when I called about missing items was shouted at called a liar about missing products then hung up on, returned order to the shop for a refund to be treated disgustingly there too staff were rude and unprofessional never once apologised. Was a regular customer up until now but will not return after this experience. View all feedback. What Robert K likes about Big Wok Aberdeen:
I love this takeaway. Salt and pepper chicken is not too salty, exactly how I wanted it. Fried noodles full of vegetables heaven. Customer service is very polite. I definitely will be back View all feedback.

Reviews from various websites

Gastroranking-it
3.8 ★ from 50 reviews
Graeme
30.07.2024 - 04:26

Ordered a delivery as I had not had one for a wee while. Food had obviously been reheated and the smell that it left in my house was turning my stomach. All foo...

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Diddy
30.07.2024 - 04:26

I decided to try a new restaurant because Just Eat was offering 40% off a £25 spend. The food was delivered on time and the portions were huge, but the quality...

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Srushti
30.07.2024 - 04:26

I love this takeaway, i recommend the veg spring rolls. staff are extremely friendly. 10/10

Michael
30.07.2024 - 04:26

The Food and Service at Big Wok are 2nd to none. The chicken&cheese spring rolls are better than heroin and I regularly dream about them. I would eat Big Wok’s...

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Bryan
30.07.2024 - 04:26

This place is just absolutely amazing. The staff are so kind, so helpful and the food in general is just so amazing and fresh. I recommend.

Big Wok has garnered a spectrum of responses from its patrons, revealing contrasting experiences. While many loyal customers praise the restaurant for its fast delivery, generous portions, and delectable dishes like chicken satay skewers and sesame chicken, others express deep disappointment over late deliveries, cold food, and substandard quality. Notably, some diners have shared frustrating experiences involving poor communication during delays. Despite these setbacks, the restaurant maintains a solid fan base, with regular patrons appreciating the value for money and reliable service. Ultimately, Big Wok appears to be a go-to for some, while leaving others dissatisfied.

Tripadvisor
2.6 ★ from 35 reviews
jordan
18.03.2024 - 07:40

Read some of these bad reviews but had total opposite experience. Fast delivery and great hot food. There was one mistake made with first order but once phoned...

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Sarah
18.03.2024 - 07:40

Do not order from this place. Food was 1.5 hours to come and then the order was missing an item. When I called to ask for a refund and replacement item I was ar...

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70lewisp
18.03.2024 - 07:40

Ordered food and was completely wrong. phoned up to correct order and lady was argumentative about this saying this wasn’t her fault. £50 of food wasted. would...

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Tigger1104
18.03.2024 - 07:40

An order was placed for delivery by 19:55 through Just Eat which you accepted. App says it was delivered at 19:55, it was not. The driver turned up at 23:15 say...

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shonamorrison1
18.03.2024 - 07:40

Terrible delivery service took two hours Food was not good and I have ordered from here many a time and would always recommend but after tonight there is no cha...

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Aggregated
1.8 ★ from 10 reviews
Hannah
29.08.2023 - 09:45

Wouldn’t ever go to another Chinese. Food, service and delivery is always amazing thank you for my free prawn crackers cute little note with it

Sharmila
29.08.2023 - 09:45

I Ordered take away the food was spoiled smell, I asked my husband to check the food is spoiled or not ! he said it is a smell of sauces in the noodles , so tha...

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Linda
29.08.2023 - 09:45

Sorry would do -1 star if I could. First as someone who is single I have to order more food then I need and if that is satay sous then honestly I'm santa.

Lesley
29.08.2023 - 09:45

Absolutely shocking service, partial order arrived after an hour and a half, when I called about missing items was shouted at called a liar about missing produc...

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George
29.08.2023 - 09:45

I have never been more sick after a meal. I was fine before but WOW definitely not after. Once bitten.....

Menu
5.0 ★ from 5 reviews
Isabelle
14.12.2022 - 17:37

Excellent eating I tried the chicken red Thai sauce really delicious in the worth of waiting and delivery was going back anyway!

Theresa
14.12.2022 - 17:37

Food was fantastic.Got a takeaway,. I enjoyed all of the order. I would highly recommend this restaurant! Now sitting stuffed watching TV and trying not to graz...

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Sasha
14.12.2022 - 17:37

I love this takeaway. Salt and pfeffer huhn is not too salty, just as I wanted. fried noodles full of sweetheart. the customer service is very polite. I will de...

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Chelsea
14.12.2022 - 17:37

Never a disappointment at this place. eating came fast, piping was hot and tasty as usual. my part of the Sesam chicken will do 3 meal times for me, it was so b...

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Graham
14.12.2022 - 17:37

I often use it

Facebook
1.5 ★ from 4 reviews
Google
3.4 ★ from 87 reviews
Ubereats
4.4 ★ from 23 reviews
Gastroranking-uk
3.5 ★ from 130 reviews
Int Restaurants
3.6 ★ from 1488 reviews

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