Reviews
What Lesley M doesn't like about Big Wok Aberdeen:
Absolutely shocking service, partial order arrived after an hour and a half, when I called about missing items was shouted at called a liar about missing products then hung up on, returned order to the shop for a refund to be treated disgustingly there too staff were rude and unprofessional never once apologised. Was a regular customer up until now but will not return after this experience. View all feedback. What Robert K likes about Big Wok Aberdeen:
I love this takeaway. Salt and pepper chicken is not too salty, exactly how I wanted it. Fried noodles full of vegetables heaven. Customer service is very polite. I definitely will be back View all feedback.
Reviews from various websites
Ordered a delivery as I had not had one for a wee while. Food had obviously been reheated and the smell that it left in my house was turning my stomach. All foo...
read moreI decided to try a new restaurant because Just Eat was offering 40% off a £25 spend. The food was delivered on time and the portions were huge, but the quality...
read moreI love this takeaway, i recommend the veg spring rolls. staff are extremely friendly. 10/10
The Food and Service at Big Wok are 2nd to none. The chicken&cheese spring rolls are better than heroin and I regularly dream about them. I would eat Big Wok’s...
read moreThis place is just absolutely amazing. The staff are so kind, so helpful and the food in general is just so amazing and fresh. I recommend.
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read moreBig Wok has garnered a spectrum of responses from its patrons, revealing contrasting experiences. While many loyal customers praise the restaurant for its fast delivery, generous portions, and delectable dishes like chicken satay skewers and sesame chicken, others express deep disappointment over late deliveries, cold food, and substandard quality. Notably, some diners have shared frustrating experiences involving poor communication during delays. Despite these setbacks, the restaurant maintains a solid fan base, with regular patrons appreciating the value for money and reliable service. Ultimately, Big Wok appears to be a go-to for some, while leaving others dissatisfied.
Read some of these bad reviews but had total opposite experience. Fast delivery and great hot food. There was one mistake made with first order but once phoned...
read moreDo not order from this place. Food was 1.5 hours to come and then the order was missing an item. When I called to ask for a refund and replacement item I was ar...
read moreOrdered food and was completely wrong. phoned up to correct order and lady was argumentative about this saying this wasn’t her fault. £50 of food wasted. would...
read moreAn order was placed for delivery by 19:55 through Just Eat which you accepted. App says it was delivered at 19:55, it was not. The driver turned up at 23:15 say...
read moreTerrible delivery service took two hours Food was not good and I have ordered from here many a time and would always recommend but after tonight there is no cha...
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read moreWouldn’t ever go to another Chinese. Food, service and delivery is always amazing thank you for my free prawn crackers cute little note with it
I Ordered take away the food was spoiled smell, I asked my husband to check the food is spoiled or not ! he said it is a smell of sauces in the noodles , so tha...
read moreSorry would do -1 star if I could. First as someone who is single I have to order more food then I need and if that is satay sous then honestly I'm santa.
Absolutely shocking service, partial order arrived after an hour and a half, when I called about missing items was shouted at called a liar about missing produc...
read moreI have never been more sick after a meal. I was fine before but WOW definitely not after. Once bitten.....
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read moreExcellent eating I tried the chicken red Thai sauce really delicious in the worth of waiting and delivery was going back anyway!
Food was fantastic.Got a takeaway,. I enjoyed all of the order. I would highly recommend this restaurant! Now sitting stuffed watching TV and trying not to graz...
read moreI love this takeaway. Salt and pfeffer huhn is not too salty, just as I wanted. fried noodles full of sweetheart. the customer service is very polite. I will de...
read moreNever a disappointment at this place. eating came fast, piping was hot and tasty as usual. my part of the Sesam chicken will do 3 meal times for me, it was so b...
read moreI often use it
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