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This place has better seating which is valuable as the terminal has free seating only at the gates. Staff are amazing very efficient and pleasant. They do a great job of handling the high volume of customers with a smile. Tip: 1. There are plug points to charge phones or laptops near the seating stools. 2. The place has a bit of space so you can wheel in your trolley next to your table. View all feedback.
Same issue as mentioned by other customer. They added 80% of the cup with ice in the matcha latte I ordered. This is very bad.
Staff level of English is not adequate for international airport, and inferior to what I experienced everywhere else in Japan.
This chain is everywhere including at Narita Terminal 2. Originally planned on visiting Priority Pass lounges at T2: IASS or T.E.I. but both are landsides and heard that they ain't that good so skipped them. Anyway coffee is always reliable here and sandwiches etc reasonable for airport.
Very polite and hardworking customer service. This place gives you a chance to relax before a flight.
The ice coffee was pre-made in the jar but the service was so quick. Very quick. They have regular syrup, non sugar syrup and cream on the counter.
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