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Papa John's Pizza 1307 E Florida Ave, Urbana, United S...
+12173847272
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When you're planning your visit to Papa John's Pizza, you could take public transportation to the station First Transit, which is the nearest station at 898 meters distance to the restaurant.
The Card of Papa John's Pizza from Urbana includes about 33 different dishes and drinks. On average, you pay for a dish / drink about $11.5.
At a local pizza spot, customer experiences vary significantly, ranging from frustrating service issues to praise for delicious food. While some patrons report lengthy delivery times, unprofessional staff interactions, and disappointing orders with inadequate toppings, others rejoice in prompt deliveries of hot and fresh meals, even in adverse weather. Amidst complaints, commendations emerge for staff who go above and beyond, providing thoughtful gestures for special occasions. Despite mixed reviews regarding food and service consistency, many still find the restaurant a go-to for satisfying late-night cravings due to its affordability and flavor, showcasing a restaurant caught between excellence and inconsistency.
What User likes about Papa John's Pizza:
Thanks to the two employees working tonight! I guess you help me wish my granddaughter a happy birthday when I couldn't be with her! You're great! Thank you! You did exactly what I asked under the circumstances that you were so busy and short employees! View all feedback.
What User doesn't like about Papa John's Pizza:
the worst customer service. make a customer wait for an hour and then the order will not cancel out any reason. no statement to the incident and even the customer responsible for it. this is my first 1-star rating. View all feedback.
The worst customer service. make a customer wait for an hour and then the order will not cancel...
The service at this place was so disappointing. I'm going in with coupons, but I have to order...
Update: I contacted samantha, the branch manager. she was very apologetic and gave me my money...
Thank you to the two employee working tonight! I appreciate you helping me wish my granddaughte...
Decent go to place, they just take a long time. But very similar to any other papa John's. Noth...