Panera Bread - Springfield
Panera Bread
Description
Panera Bread’s local branch has sparked mixed reactions among patrons, emphasizing a blend of positive and negative experiences. While many appreciate the healthy menu options and quick service on certain days, complaints about incorrect orders and poor management persist. Customers have reported disappointing food quality, with soups lacking substance and salads stifled by minimal gluten-free choices. Some diners enjoy the Sip Club for its value, yet others find the overall pricing exorbitant. Cleanliness issues and frigid dining conditions have further contributed to dissatisfaction, suggesting a need for improved operational efficiency and customer service at this location.
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Feedback
I enjoy some of the food here, but it's frustrating that they still don't offer any gluten-free options. The prices are also quite steep for what you get! I can only afford to eat here very occasionally. I used to come regularly with a friend when we had the sip deal for coffee and tea, and we would meet once a week between classes to study and catch up. However, without a regular plan like that, this place is too pricey for me!
I've been visiting this location since it first opened and have mostly had positive experiences. However, over the past year, it has become the worst Panera in Springfield. At least every third time I go, my order is incorrect. My most recent visit was particularly disappointing. I ordered a you-pick-two and received my salad, but instead of half a tuna salad sandwich, all I got was a piece of bread and a few slices of chicken breast. I’m really puzzled about how this went through quality control, as it didn’t meet any standard...
Friendly and quick staff, Sunday about 2pm, food quality great. (Sometimes not this good in KC). Staff deserve a shout out all around
Unclean dining area and the manager and staff seemed more concerned with talking than making our meal. It was extremely slow but it took almost 20 minutes for us to get our food.
Menu
Beverages
Prickly Pear Hibiscus FrescaBlend of water; prickly pear puree; lime juice; hibiscus concentrated extract & natural flavor. Nutrition...
Madagascar Vanilla Cream Cold Brew CoffeeOur dark roast cold brew coffee + Madagascar vanilla syrup & half & half; served over ice. (Nutritional...
Peach Blueberry Smoothie With Almond MilkPeach & mango purees & white grape & passionfruit juice concentrates blended + fresh blueberries...
Passion Papaya Green TeaGreen iced tea + flavors of passion fruit & ripe papaya. Nutrition reflects beverage + no ice...
Superfruit SmoothieFreshly-Baked Breads
Tomato Basil MicheFreshly baked bread made from our original sourdough starter + tomatoes; dried basil & sweet crumb...