Kfc - Springfield
Kfc
Menu
The menu of Kfc from Springfield includes 73 dishes. On average the dishes or drinks on the menu cost approximately $15.4. You can view the categories on the menu below.
KFC in Springfield, IL is an American restaurant with an average rating of 3.2 stars. This week, KFC will be open from 10:30 AM to 9:00 PM. Reserve your table by calling (217) 523-4571 or order your meal through DoorDash for delivery. Be sure to check out our menu and leave a review if you enjoyed your meal!.
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**Restaurant Review: KFC’s Declining Standards** KFC has recently faced considerable criticism from patrons who lament the chain's declining quality and service. Customers report frequent shortages of chicken and malfunctions like a broken ice machine persisting for weeks. The prices continue to rise, yet the portion sizes shrink, leaving diners disappointed with cold, dry meals that lack freshness. Issues extend to the drive-thru, plagued by potholes that make access frustrating. Overall, many diners express dissatisfaction and regret, suggesting that this particular KFC location fails to meet the fast-food standards expected from the brand. Expectations are unmet, and visits may lead to disappointment.
Avoid this place. It’s the worst KFC I’ve ever been to. The chicken was stale and rubbery; I couldn’t even chew it. I ended up having to throw the meal away. Additionally, some items were missing from my order.
This kfc is a sweat. the half of the time they are out of the hull, was their ice machine for like a month, and the prices go again and again for smaller and smaller portion sizes. eating is almost always cold and dry. the drive-thru itself is so full of potholes that they are almost impossible to avoid as one is right on the way to the pick-up window. don't waste your time at this place.
I ordered a 16-part chicken flour, I have no biscuits, no coleslaw, my boxes were open and very greasy. I tried to call the load and what they know they don't answer. never. I'm as disappointed as I love kfc.
Please retrain the staff: Two employees working the drive-thru were extremely rude, showed poor customer service, and acted unprofessionally. They served old, cold, hard chicken. If the workers are unhappy or management is ineffective, they should stay home. Avoid this location and cook at home instead.
This KFC is disappointing. Frequently, they run out of chicken, the ice machine was broken for nearly a month, and the menu prices keep rising while the portion sizes get smaller. The food is usually cold and dry. Additionally, the drive-thru is full of potholes, making it difficult to navigate—one even lies right in front of the pick-up window. I wouldn’t recommend wasting your time here.
Full Menu
Sandwiches
Family Meals
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