Chipotle Mexican Grill - Springfield
Chipotle Mexican Grill
Menu
The restaurant from Springfield offers 26 different dishes and drinks on the menu for an average price of $7.4.
Once a favorite for many, this restaurant has suffered a significant downturn in quality and service. Diners report consistently rude staff, a lack of basic menu items, and unappetizing food—overcooked rice, burnt chicken, and grimy vegetables. The establishment's cleanliness is another ongoing concern, with dirty tables and overflowing trash making for an unpleasant atmosphere. Patrons note an alarming absence of attention to detail, as employees seem disengaged and unmotivated. This location's steep decline in standards has led many to vow never to return, leaving a shadow over its once-promising reputation. It appears management and staff are in urgent need of a complete overhaul.
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What Morena Tunky dislikes about Chipotle Mexican Grill:
They have really declined. They rarely have what you want. The rice was overcooked, the chicken was burnt, and the vegetables had bits of grime from the grill. I couldn’t even eat it, no matter how hard I tried. The staff is always rude. This was definitely my last visit. They won't be getting any more of my business. View all feedback.
They have really declined. They rarely have what you want. The rice was overcooked, the chicken was burnt, and the vegetables had bits of grime from the grill. I couldn’t even eat it, no matter how hard I tried. The staff is always rude. This was definitely my last visit. They won't be getting any more of my business.
This use to be the best Chipotle now its the worse. They were out of everything at 3 30 pm on Sunday. And lady couldn't speak English.
If i could give 0 stars i would! from walking in, ordering, sitting down, this experience has to be the worst! all the workers looked miserable. we didn’t get greeted and just a bunch of attitude from the workers. no chips, no beverages stocked in the fridge, no small or medium cups for the fountain drinks so my husband and i were forced to get large cups. the tables were dirty. now….the food… the rice was undercooked, crunchy and hard. we took two bites and had to throw our bowls out. a waste of food, $30 and our time. definitely the worst chipotle my husband and i have been to.
I've been considering visiting one of these restaurants after seeing countless commercials on TV. I thought it was worth trying, but after reading all the one-star reviews, I've decided to steer clear.
Menu
Lifestyle Bowls
Whole30 Salad Bowl$13.4$13.4Poke
$10.3Drinks
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